Remote Social Housing Allocations Specialist

Reed Specialist Recruitment; Oxford; Hybrid; GBP 43,000 - 46,000; Full time

Job summary

Reed Specialist Recruitment is seeking an Allocations Officer to support social housing allocations via a Choice Based Lettings system. The role is primarily remote with occasional office attendance for training and equipment collection in Oxford.

You will manage allocations, conduct eligibility checks, maintain records, and provide guidance to customers in housing need. DBS enhanced required; 37 hours per week; contract temporary until 21 March 2027.

Qualifications

• Experience working in housing allocations, housing needs, homelessness, or a similar customer-focused role.
• Knowledge of social housing allocations and Choice Based Lettings.
• Understanding of housing legislation, including the Housing Act and homelessness duties.
• Strong communication, organisation, and case management skills.
• Confident using Microsoft Office and housing management systems.

Responsibilities

• Allocate social housing in line with relevant housing legislation and policies.
• Manage shortlists generated through the Choice Based Lettings system.
• Complete pre-offer checks and suitability assessments.
• Provide housing advice and support to applicants.
• Maintain accurate case records and update housing management systems.
• Work closely with internal teams, housing providers, and partner agencies.
• Support vulnerable customers and help achieve positive housing outcomes.

Skills

Communication

Organisation

Case management

Microsoft Office

Tools

Microsoft Office

Housing management systems

Job description

Reed Specialist Recruitment is seeking an Allocations Officer to support social housing allocations via a Choice Based Lettings system. The role is primarily remote with occasional office attendance for training and equipment collection in Oxford.

You will manage allocations, conduct eligibility checks, maintain records, and provide guidance to customers in housing need. DBS enhanced required; 37 hours per week; contract temporary until 21 March 2027.