Remote Site Reliability Engineer — AI-Powered Resilience

EasyInfoBlog.com LLC; United Kingdom; A distancia; GBP 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dev stipend

Offsite

Coworking stipend

London office

NY office

SF office

Warsaw office

Descripción de la vacante

ElevenLabs is seeking a Site Reliability Engineer to establish reliability standards, design disaster recovery, and manage SLAs/SLOs across platforms. You will drive observability enhancements and incident response improvements in a highly scalable backend environment.

The role emphasizes on-call readiness, post-mortem rigor, and AI-assisted remediation, with collaboration across product teams to build resilient cloud architectures on Kubernetes, GCP, and AWS.

Formación

• Hands-on experience with production systems at scale as an SRE or similar role.
• Proven track record of measurably improving system reliability.
• Strong background in backend development.
• Experience solving reliability challenges through coding and automation.
• Experience managing incident response, on-call duties and post-mortems.
• Ability to drive corrective actions through to completion.
• Experience with observability tools and alerting systems.
• Experience defining and monitoring SLOs or SLAs.
• Strong understanding of Kubernetes and cloud infrastructure.

Responsabilidades

• Establish and maintain reliability standards across ElevenLabs’ platforms.
• Design and manage disaster recovery programmes, define recovery targets, and conduct regular testing.
• Define SLAs and SLOs with each product team.
• Develop tools to monitor and track SLAs and SLOs by product and customer.
• Oversee incident detection, response, investigation, and learning.
• Design alerting systems, incident management processes, post-mortems, and on-call procedures.
• Develop AI-assisted investigation and automatic resolution systems, including agent-led diagnosis and automated remediation.
• Collaborate with product teams to build resilient architectures and scalable engineering practices.

Conocimientos

SRE experience

Reliability improvement

Backend development

Automation

Incident response

On-call management

Post-mortems

Observability

SLA/SLO definition

Herramientas

Kubernetes

GCP

AWS

Observability tools

Descripción del empleo

ElevenLabs is seeking a Site Reliability Engineer to establish reliability standards, design disaster recovery, and manage SLAs/SLOs across platforms. You will drive observability enhancements and incident response improvements in a highly scalable backend environment.

The role emphasizes on-call readiness, post-mortem rigor, and AI-assisted remediation, with collaboration across product teams to build resilient cloud architectures on Kubernetes, GCP, and AWS.