Service Designer (Government)

Stealth iT Consulting; Leeds; On-site; GBP 84,000 - 110,000; Full time

Job summary

This UK/Remote Service Designer role targets professionals with proven experience in digital delivery, user-centred design, and service design methods.

You will collaborate with policy, operational and technical stakeholders in an agile, multidisciplinary environment, facilitating workshops and shaping service blueprints and journey maps.

A strong understanding of accessibility and the GDS Service Standard is desirable.

Qualifications

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user-centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.

Skills

Service design experience

User-centered design

Systems thinking

Service design methods

Service blueprints

Journey maps

Prototyping

Cross-functional collaboration

Stakeholder engagement

Facilitation

Communication skills

Agile experience

Multidisciplinary teams

Accessibility

Inclusive design

GDS Service Standard

Job description

Service Designer - UK/Remote - £525/Day

Essential Skills:

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user‑centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.