Remote Senior Business Travel Consultant (Split-Shift)

your Jared; Birmingham; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Equity ownership in Perk

25 days annual leave + bank holidays

Private medical cover + dental from B

GymFlex discounts

Aviva pension plan

Life insurance

Income protection

Cycle2Work & Octopus schemes

Perk events & summer party

Wellbeing support with Spring Health

Work from Anywhere days

Relocation support

Job summary

Perk is hiring a Business Travel Consultant for our Birmingham hub, with a fully remote setup and occasional in-person training. The role features a split-shift pattern designed to fit around family life, while preserving full-time hours and pay.

You will manage bookings, amendments, and cancellations for corporate travellers, coordinate European travel, and stay engaged with clients via live chat, phone, and email. Fluency in English and strong organisation are essential.

Qualifications

• Expert knowledge of Galileo or Amadeus GDS systems, including ticket reissuing.
• Proficiency in air fares and ticketing.
• Previous business travel consultant experience.
• Fluent English (written and spoken).
• Strong organisational skills and ability to work under pressure.
• Professional telephone manner and client-facing confidence.
• Comfortable managing a split-shift routine and picking work back up mid-evening.

Responsibilities

• Handle travel bookings, amendments, and cancellations for business travellers with a focus on quality service
• Arrange European and domestic travel including flights, car rentals, and hotels
• Manage client communications via live chat, phone, and email
• Work autonomously on client enquiries and maintain GDS queues
• Mentor junior team members and quality-check their work
• Develop client relationships throughout the travel lifecycle

Skills

GDS knowledge

Air fares

Travel consultant experience

Fluent English

Organisational skills

Telephone manner

Split-shift flexibility

Job description

Perk is hiring a Business Travel Consultant for our Birmingham hub, with a fully remote setup and occasional in-person training. The role features a split-shift pattern designed to fit around family life, while preserving full-time hours and pay.

You will manage bookings, amendments, and cancellations for corporate travellers, coordinate European travel, and stay engaged with clients via live chat, phone, and email. Fluency in English and strong organisation are essential.