Remote Salesforce & CRM Operations Specialist

Forestry England; United Kingdom; Remote; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Pension scheme

Annual leave 25d

Discounts (STaRis)

Free parking

Arboretum access

Career development

Job summary

Forestry England is seeking a Connections Operations Officer to manage the Salesforce CRM platform and related products across the Connections Programme. The role requires a solid understanding of business operations and the ability to bridge between Forestry England teams and CRM initiatives.

This fixed-term, 37-hour per week position can be worked remotely from anywhere in the UK, with occasional travel to Forestry England offices (about 4–6 times per year).

Qualifications

• Experience with Salesforce CRM and related Cloud products.
• Ability to coordinate cross-functional projects and stakeholders.
• Understanding of CRM's strategic role in delivering programme aims.

Responsibilities

• The Salesforce platform at Forestry England has reached a level of maturity with a range of solutions that the business users across various functions rely on.
• This role requires a good understanding of business operations and bridging the gap between Forestry England and the Connections Programme.
• The CRM Operations Officer will enable the efficient running of the CRM System team and projects supporting Salesforce and related products (Experience Cloud, Marketing Cloud, Service Cloud, FinDock, Gimbal).
• Location can be remote within the UK; travel to Forestry England offices is possible between 4–6 times per year.

Job description

Forestry England is seeking a Connections Operations Officer to manage the Salesforce CRM platform and related products across the Connections Programme. The role requires a solid understanding of business operations and the ability to bridge between Forestry England teams and CRM initiatives.

This fixed-term, 37-hour per week position can be worked remotely from anywhere in the UK, with occasional travel to Forestry England offices (about 4–6 times per year).