Head of National Salesforce Platform

Forestry-England; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Civil Service Pension

25 days holiday

STaRis discounts

Free parking & arboretum entry

Career development support

Job summary

Forestry England seeks a visionary Head of National Salesforce Platform to lead the development and integration of its critical CRM systems. You will drive data analytics, enable strategic decisions, and enhance performance across sites, districts and the national network.

As lead Salesforce professional, you will influence stakeholders, deliver 365-day operations support, and champion innovative solutions while working in a hybrid, flexible setup with national travel as required.

Qualifications

• Lead and deliver development and integration of a critical CRM system.
• Influence decisions with data-driven insights and strategic recommendations.
• Collaborate with multiple business areas to optimise the Salesforce platform.

Responsibilities

• Lead the national Salesforce platform, guiding architecture and roadmap.
• Drive CRM integration and analytics to improve performance and revenue.
• Partner with sites, districts and national teams to enable data-driven decisions.
• Ensure system reliability and 365-day operational support across the network.

Skills

Salesforce CRM

Leadership

Stakeholder management

Data analytics

Cloud platforms

Tools

Salesforce

Job description

The following content displays a map of the jobs location - Remote Worker

Job Reference forestryengland/TP/14273/847

Number of Positions:

1

Contract Type:

Permanent

Working Hours:

37

Location:

Remote Worker

Closing Date:

15/11/2026

Job Category:

Recreation

Region:

National

Business Unit:

National Operations

Job Introduction

We are Forestry England.

We live and breathe forests.

Job title – Head of National Salesforce Platform

In addition, a Recruitment and Retention Allowance of up to £10,000 per annum depending on skills and experience. The allowance is reviewed annually

Contract type – Permanent

Vacancy closes - 15th November, 23:58

Join us. We're foresters, professionals and experts. We are a passionate team who love to share our enthusiasm and want to make a positive difference for you and the environment.

Together, we’re using our scale and expertise to grow the nation’s forests for everyone. We’re already adapting our landscapes for tomorrow, and getting stuff done today, like creating amazing places and experiences for you to enjoy. We're providing vital homes for wildlife, making our air cleaner to breathe and producing sustainable timber .

What you’ll do…

Forestry England is looking for a Head of National Salesforce Platform to lead and deliver the development and integration of a critical (CRM) system. Forestry England is a world leader in sustainable forestry and the largest provider of outdoor recreation in the UK, with over 300million visits to the nation’s forests last year.

This is an exciting new role. The role-holder will act as the lead Salesforce professional, being able to make recommendations, influence and drive business decisions ensuring organisational performance is improved, enable strategic decision making at a site, district and national level by revolutionising the way Forestry England uses it data analytics to improve performance and revenue. The post-holder will be responsible for business-critical system functionality, supporting 365 business operations across the nation’s forests.

Please see the job description below for more information and details about what we need from you.

Where you’ll work…

This is a hybrid / flexible working role, combining regular attendance at one of Forestry England's main offices with remote working from home. Some national travel will be required to attend site visits and business meetings as necessary.

Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme.

• 25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.
• STaRis our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.
• free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
• a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.

Working for the Civil Service…

Forestry England is part of the Civil Service . The Civil Service has a Disability Confident Scheme (DCS). This means candidates with disabilities who meet the minimum selection criteria during the application process will be guaranteed an interview. We also offer a Redeployment Interview Scheme to current civil servants who are at risk of redundancy, and who meet the minimum requirements for the role. This role is also part of the Great Place to Work for Veterans and Prison Leaver Recruitment initiative.

Within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to provide conversation in accurate spoken English.

Our recruitment process makes appointments based on fair and open competition and merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in in line with/according to these principles and you wish to make a complaint, please email: [e-mail] .