Remote SaaS Project Manager – Global Delivery

Talogy; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Job summary

Talogy is seeking a Technical Project Manager to lead the successful implementation of technology solutions and manage multiple concurrent projects from initiation to delivery. You will be the main liaison between clients and internal teams, ensuring projects meet business requirements and deliver exceptional customer experience.

The ideal candidate is highly organized, customer-focused, and adept at collaborating across cross-functional teams in a fast-paced environment, with remote UK options

Qualifications

• Minimum of five (5) years of experience managing software implementation projects, technology projects, or related information technology initiatives.
• Experience working within a software development or software-as-a-service (SaaS) environment.
• Proficiency with Microsoft Office applications.
• Excellent communication, customer service, and stakeholder management skills.
• Demonstrated ability to work independently with a high degree of initiative, adaptability, and accountability.

Responsibilities

• Manage multiple projects simultaneously, ensuring successful delivery against agreed timelines, quality standards, and customer expectations.
• Develop, maintain, and communicate timelines, milestones, and deliverables to internal and client stakeholders.
• Facilitate internal and client meetings and establish effective communication plans throughout the project lifecycle.
• Define project roles, responsibilities, risks, and mitigation strategies.
• Translate high-level scope documents into detailed business and functional requirements using established templates and documentation standards.
• Develop test plans based on project requirements and coordinate client user acceptance testing (UAT) activities prior to production release.
• Deliver exceptional customer service throughout the implementation lifecycle.
• Serve as the primary point of contact for customer questions, concerns, and project communications.
• Build and maintain strong client relationships through timely, accurate, and professional interactions.
• Escalate issues and coordinate internal resources as needed to support successful project outcomes.
• Partner with clients to define and document business requirements based on approved statements of work.
• Coordinate development and implementation activities in alignment with Talogy's product release schedule.
• Lead project planning sessions to establish tasks, dependencies, timelines, and deliverables.
• Collaborate across multiple teams and departments to ensure successful project execution.
• Identify and recommend improvements to project management processes, tools, and methodologies.
• Drive initiatives aimed at enhancing customer experience and service delivery.
• Contribute to continuous improvement efforts across products, platforms, and operational practices.

Skills

Project management

Stakeholder management

Cross-functional teams

Communication

Time management

Problem solving

Customer experience

Requirements gathering

Quality assurance

Risk management

Web-based software

Multitasking

Education

PMP certification

Bachelor’s degree in IT/Business/Management

Tools

Microsoft Office

Job description

Talogy is seeking a Technical Project Manager to lead the successful implementation of technology solutions and manage multiple concurrent projects from initiation to delivery. You will be the main liaison between clients and internal teams, ensuring projects meet business requirements and deliver exceptional customer experience.

The ideal candidate is highly organized, customer-focused, and adept at collaborating across cross-functional teams in a fast-paced environment, with remote UK options