Senior AI SaaS Delivery Lead (UK) | Flexible Remote

Shift Technology; Greater London; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Flexible remote

Hybrid working

Competitive salary

Learning opportunities

Paid holidays

MAD Days

Job summary

Shift Technology in the United Kingdom seeks an experienced Project Manager to own complex, client-facing software deliveries from planning through execution across Delivery, Data Science, Product, Engineering and GTM. You will coordinate multi-disciplinary teams, manage risks, and drive governance with clear options and actions for timely outcomes.

You will coach and develop teams, challenge ambiguity, and bring practical ideas to strengthen delivery practices, while maintaining strong

Qualifications

• At least 5 years of experience delivering IT, SaaS, data, analytics or enterprise transformation projects.
• Strong experience managing complex, client-facing implementations involving multiple internal and external teams.
• Ability to operate independently, make sound judgments and escalate when needed.
• Proactive mindset with the ability to anticipate and address issues early.
• Excellent written and verbal communication with senior customer stakeholders.
• Experience with tools such as Salesforce, Jira, Atlassian, Asana, Monday.com.
• English fluency required. Experience in insurance, fraud or regulated industries beneficial but not essential.
• PM/Agile certifications (PMP/PRINCE2/Agile/Scrum) advantageous but not essential.

Responsibilities

• Own the end-to-end delivery of complex enterprise software projects across the UK portfolio.
• Build and maintain delivery plans, milestones, dependencies, RAID registers and governance rhythms.
• Connect cross-functional teams with customer stakeholders and manage risks with clear options.
• Drive actions to closure with owners and dates, avoiding broad email chains.
• Provide concise, fact-based reporting for customers and senior leadership.
• Maintain accurate project information across Salesforce, Jira and planning tools.
• Lead customer workshops, governance meetings and recovery discussions as required.
• Support pre-sales by validating scope, delivery methodology, assumptions, and timelines.

Skills

Project management

Stakeholder management

Communication

Problem solving

Risk management

Planning

Leadership

English fluency

Independence

Education

Bachelor's degree in a relevant field

PMP/PRINCE2/Agile Certification

Tools

Salesforce

Jira

Atlassian

Asana

Monday.com

Job description

Shift Technology in the United Kingdom seeks an experienced Project Manager to own complex, client-facing software deliveries from planning through execution across Delivery, Data Science, Product, Engineering and GTM. You will coordinate multi-disciplinary teams, manage risks, and drive governance with clear options and actions for timely outcomes.

You will coach and develop teams, challenge ambiguity, and bring practical ideas to strengthen delivery practices, while maintaining strong