Remote Radiology Workflow & Customer Success Lead

your Jared; England; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Performance-related bonus

Fully remote UK-based role

Job summary

Your Jared in the UK is seeking a customer-facing role within healthcare imaging software to maximise value for NHS and private radiology teams. You will own relationships with clinical, operational and technical stakeholders, guiding adoption and workflow improvements across NHS trusts and independent organisations.

The role offers remote UK work with occasional travel, a salary in the £55k–£75k band plus a performance bonus, and opportunities to influence product development through customer

Qualifications

• Experience in radiology environments is essential.
• Ability to conduct business reviews and drive customer success.
• Commercial awareness with a consultative mindset.

Responsibilities

• Own long-term relationships across NHS and private imaging organisations.
• Lead regular business reviews, health checks, and customer engagements.
• Provide guidance on radiology workflows and software utilisation.
• Identify opportunities to improve outcomes and drive adoption.
• Collaborate with implementation, support, product and commercial teams.
• Represent the voice of the customer to shape future product development.
• Support retention, renewals, and expansion opportunities.

Skills

Relationship building

Stakeholder management

Customer engagement

Consultative approach

Tools

PACS systems

Job description

Your Jared in the UK is seeking a customer-facing role within healthcare imaging software to maximise value for NHS and private radiology teams. You will own relationships with clinical, operational and technical stakeholders, guiding adoption and workflow improvements across NHS trusts and independent organisations.

The role offers remote UK work with occasional travel, a salary in the £55k–£75k band plus a performance bonus, and opportunities to influence product development through customer