Remote Private Banking Quality Analyst

Revolut Ltd; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

Revolut Ltd. is seeking a Quality Control Analyst for Private Banking to evaluate interactions, perform scorecard reviews, and report regulatory or procedural issues. The role focuses on identifying risks and maintaining trust across global private banking relationships.

You will review interactions, provide feedback, and coach junior team members while collaborating with Compliance, Legal, Operations and Risk to uphold quality standards across regions.

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years in sales quality assurance, compliance, or risk monitoring in regulated wealth management/private banking/brokerage.
• Fluency in English (C1+).
• Understanding of private banking risk considerations and ability to identify risks in evaluative work.
• Experience analyzing trends across complex client interactions and datasets.
• Ability to interpret information and gather details to support quality control reviews.
• Proficiency with data-driven tools, dashboards, and case management systems.
• Ability to collaborate cross-functionally with Compliance, Legal, Operations and Risk.

Responsibilities

• Quality-check Private Bankers’ client interactions and scorecard reviews.
• Provide documented feedback based on data-driven insights and root-cause analysis.
• Score client interactions against procedures and identify trends.
• Coach new Quality Control team members.
• Collaborate with internal teams across locations to align on quality standards.

Skills

Quality assurance

Sales quality

Regulatory risk

Data analysis

Cross-functional collaboration

English proficiency

Education

Bachelor's degree

Tools

Dashboards

Case management systems

Job description

Revolut Ltd. is seeking a Quality Control Analyst for Private Banking to evaluate interactions, perform scorecard reviews, and report regulatory or procedural issues. The role focuses on identifying risks and maintaining trust across global private banking relationships.

You will review interactions, provide feedback, and coach junior team members while collaborating with Compliance, Legal, Operations and Risk to uphold quality standards across regions.