Remote Presales Service Architect | Managed Services

Atos SE; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension Scheme - contributions matched

Private medical cover

Income Protection

Life Assurance

25 days paid leave

Flex benefits program

Job summary

Atos UK&I is seeking a Presales Service Architect to design competitive, commercially viable managed service solutions across cloud, infrastructure, applications, and security. You will collaborate with multidisciplinary bid teams to translate customer requirements into service models covering transition, operations, governance, and continual improvement.

You will engage with customers, architects, delivery and commercial teams, ensuring solutions are sustainable and aligned with measurable

Qualifications

• Proven experience designing complex end-to-end managed service and outsourcing solutions.
• Strong knowledge of ITIL principles and experience creating service operating models, governance frameworks, and SLAs.
• Experience defining service transition, mobilisation, onboarding, knowledge transfer, and operational readiness approaches.
• Ability to support complex bids through service costing, resource modelling, risk assessment, proposals, and executive presentations.
• Excellent communication, facilitation, and workshop leadership with both technical and executive audiences.

Responsibilities

• Design end-to-end managed service solutions and future-state operating models.
• Define service management, support, governance, transition, and transformation approaches.
• Lead customer discovery sessions and service design workshops.
• Develop bid content, service narratives, proposals, and executive presentations.
• Create resource models, operational assumptions, service cost models, and risk assessments.
• Collaborate with technical, delivery, commercial, finance, legal, and security teams.
• Ensure solutions meet customer, contractual, security, regulatory, and governance requirements.
• Support operational readiness, service mobilisation, assurance, and continual improvement.
• Engage with Crown/government, utilities, healthcare, or financial services environments as needed.

Skills

Service Architecture

Managed Services

ITIL

Governance

Stakeholder Engagement

Bid & Proposals

Cloud & Security

Job description

Atos UK&I is seeking a Presales Service Architect to design competitive, commercially viable managed service solutions across cloud, infrastructure, applications, and security. You will collaborate with multidisciplinary bid teams to translate customer requirements into service models covering transition, operations, governance, and continual improvement.

You will engage with customers, architects, delivery and commercial teams, ensuring solutions are sustainable and aligned with measurable