Remote Operations & IT Lead for Growing Charity

Veredus; United Kingdom; Remote; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Pension

Flexible working

Wellbeing support

Job summary

Inner Spark is seeking a hands-on, fully remote operations lead for a UK-based charity that runs development workshops for young people. You will manage operations, IT systems and HR lifecycle, ensuring scalable processes, GDPR compliance and secure data handling.

You will collaborate with the CEO, fundraising and delivery teams to build resilient workflows, support team welfare, and drive efficient governance and supplier management.

Qualifications

• Hands-on generalist with a bias for fixing problems and adding process
• Experience running HR lifecycle from hiring to leavers

Responsibilities

• Design, document and improve operational processes to scale the schools programme.
• Own the policy framework (health & safety, data protection, safeguarding, expenses) and keep it current.
• Manage suppliers, contracts and renewals to maximise value.
• Oversee equipment for remote staff, insurance and shared workspace arrangements.
• Support governance with CEO/trustees reports and update the risk register.
• Collaborate with finance on budgets, purchasing and month-end inputs.
• Support logistics behind workshops and major fundraising events.
• Own IT setup (Microsoft 365/Google Workspace), devices and access.
• Manage outsourced IT provider and be the first IT contact for issues.
• Lead cyber security and GDPR compliance and staff awareness.
• Maintain CRM and core systems for accurate, reportable data.
• Identify and introduce tools/automation to save time, including sensible use of AI.
• Run the full employee lifecycle (recruitment to leavers)
• Keep HR policies and staff handbook compliant
• Maintain HR records and absence/holiday/training data
• Advise managers on day-to-day people matters; escalate where needed
• Manage safer recruitment (DBS checks/references) for staff, freelancers and volunteers
• Support an inclusive culture with focus on wellbeing and development
• Coordinate benefits, pension auto-enrolment and payroll changes
• Act as trusted deputy to CEO on operational matters
• Take on other duties as organisation grows

Skills

Operations management

IT systems

HR & people management

Policy & compliance

Tools

Microsoft 365 / Google Workspace

CRM systems

Job description

Inner Spark is seeking a hands-on, fully remote operations lead for a UK-based charity that runs development workshops for young people. You will manage operations, IT systems and HR lifecycle, ensuring scalable processes, GDPR compliance and secure data handling.

You will collaborate with the CEO, fundraising and delivery teams to build resilient workflows, support team welfare, and drive efficient governance and supplier management.