Remote NHS 111 Clinical Nurse Advisor

Huc (Herts Urgent Care); Welwyn Garden City; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

NHS Pension Scheme

Wellbeing Support

Recognition and Rewards

Financial Perks

Career Growth

Job summary

Herts Urgent Care (HUC) is seeking an NHS 111 Clinical Advisor to provide safe, timely and compassionate clinical assessment, triage and advice to callers, using NHS Pathways and local pathways to determine appropriate care. You will work within a multidisciplinary team, supporting Health Advisors and contributing to clinical governance, risk management and continuous improvement.

The role involves 8 weeks of paid, full-time Pathways training, followed by rota-based shifts.

Qualifications

• Registered nurse or paramedic.
• Post registration training / consolidation and experience in healthcare settings or specialties relevant to profession.
• Healthcare experience in a primary care or A&E setting (in addition to your placements).
• Pathways trained (Desirable).
• Previous experience of delivery of IT based care packages (Desirable).
• Experience of telephone triage or consultation (Desirable).

Responsibilities

• Conduct structured telephone assessments, gathering relevant information and evaluating symptoms, clinical risk, vulnerability, capacity and communication needs.
• Use NHS Pathways, approved clinical decision-support tools and local pathways to determine clinical urgency, disposition and appropriate onward care.
• Recognise red flags, deterioration, time-critical illness and safeguarding concerns, escalating promptly and facilitating emergency or urgent intervention where required.
• Provide clear, evidence-based advice, safety-netting and agreed care plans, checking patient understanding.
• Arrange safe referrals and handovers to appropriate services, including ambulance, emergency, primary care, urgent care, mental health, pharmacy and community services.
• Support Health Advisors and the wider multidisciplinary team with clinical advice, case reviews and clinical floor support where trained and allocated.
• Maintain accurate records, protect confidentiality, report risks and incidents, and participate in audit, supervision, training and continuous improvement.

Skills

Telephone triage

NHS Pathways

Clinical assessment

Communication skills

Tools

Pathways training

IT-based care delivery

Job description

Herts Urgent Care (HUC) is seeking an NHS 111 Clinical Advisor to provide safe, timely and compassionate clinical assessment, triage and advice to callers, using NHS Pathways and local pathways to determine appropriate care. You will work within a multidisciplinary team, supporting Health Advisors and contributing to clinical governance, risk management and continuous improvement.

The role involves 8 weeks of paid, full-time Pathways training, followed by rota-based shifts.