Remote Motor Claims Desktop Engineer Estimator & Negotiator

Acorn Group; Liverpool; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Mental health support

Hybrid working options

Career development programs

Early access to salary

Flexible benefits

Recognition awards

Job summary

Acorn Insurance, part of the Acorn Group, is hiring a Claims Desktop Motor Engineer. This remote role starts with on-site training in Sevenoaks or Liverpool and runs a standard 37.5-hour week from 9:00am to 5:30pm.

You will assess repair prospects, authorise repairs, and manage salvage per ABI guidelines while building strong relationships with claims handlers and repairers to deliver cost-effective outcomes.

Qualifications

• Thorough knowledge of motor vehicle accident repair processes.
• Experience in estimating repairs and negotiating settlements.
• VDA ATA AQP Accreditation is desirable.

Responsibilities

• Obtain high quality value-for-money repairs without compromising safety.
• Authorize repairs and supervise prompt payment of accounts.
• Accurately categorise and timely dispose salvage per ABI guidelines.
• Develop relationships with claims handlers, repairers and intermediaries for best outcomes.
• Monitor repair work to ensure costs stay within targets.

Skills

Motor accident repair knowledge

Estimating & negotiation

VDA ATA AQP Accreditation

Audatex/Glassmatix experience

Thatcham Escribe knowledge

Tools

Audatex

Glassmatix

Thatcham Escribe

Job description

Acorn Insurance, part of the Acorn Group, is hiring a Claims Desktop Motor Engineer. This remote role starts with on-site training in Sevenoaks or Liverpool and runs a standard 37.5-hour week from 9:00am to 5:30pm.

You will assess repair prospects, authorise repairs, and manage salvage per ABI guidelines while building strong relationships with claims handlers and repairers to deliver cost-effective outcomes.