Remote Medical Inquiry Agent

The Elitejob; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Fully remote work

Flexible working hours

Ongoing training and development

Job summary

A remote healthcare support company is seeking compassionate Medical Inquiry Call Handlers to join their team. This role involves handling medical inquiries while ensuring confidentiality and compliance with UK regulations. Candidates should possess excellent communication skills and a background in healthcare will be preferred. This position offers flexible working hours and a supportive team environment.

Qualifications

• Ability to handle sensitive and confidential information.
• Experience in a healthcare or medical information role is advantageous.
• Familiarity with UK medical regulations and GDPR.

Responsibilities

• Handle inbound medical inquiries via phone, email, or live chat.
• Document all interactions and escalate complex queries as needed.
• Provide information about product usage, dosage, and side effects.

Skills

Excellent communication skills

Strong organizational skills

Strong IT literacy

Tools

Microsoft Office

CRM tools

Job description

A remote healthcare support company is seeking compassionate Medical Inquiry Call Handlers to join their team. This role involves handling medical inquiries while ensuring confidentiality and compliance with UK regulations. Candidates should possess excellent communication skills and a background in healthcare will be preferred. This position offers flexible working hours and a supportive team environment.