Remote IT Support Engineer - 2nd/3rd Line

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Ongoing training and development

Exposure to various technical environments

Career growth opportunities

Job summary

jobs.jerseyeveningpost.com-job boards is looking for a talented IT professional to join their Service Delivery team in the UK. This office-based role focuses on providing high-quality IT support to various clients while facilitating remote support and occasional onsite visits.

The successful candidate will handle a range of technical issues, maintain high service levels, and have opportunities for professional development, particularly in Microsoft 365 and Azure certifications. A collaborative approach and strong problem-solving skills are essential.

Qualifications

• Proactive and technically capable candidate is required.
• Strong problem-solving skills are essential.
• Ability to work effectively as part of a team.

Responsibilities

• Providing high-quality IT support to a diverse client base.
• Supporting clients with technical issues across desktop, network, and server environments.
• Responding to support calls and diagnosing issues.

Skills

Technical support skills

Problem-solving

Communication

Teamwork

Tools

Microsoft 365

Azure

Job description

jobs.jerseyeveningpost.com-job boards is looking for a talented IT professional to join their Service Delivery team in the UK. This office-based role focuses on providing high-quality IT support to various clients while facilitating remote support and occasional onsite visits.

The successful candidate will handle a range of technical issues, maintain high service levels, and have opportunities for professional development, particularly in Microsoft 365 and Azure certifications. A collaborative approach and strong problem-solving skills are essential.