Remote IT Field Engineer – Meraki Network & CloudOps

Balfour Beatty plc; Glasgow; Hybrid; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Smart working

Remote work up to 40%

25 days annual leave

Pension

Share incentive plan

Job summary

Balfour Beatty plc is seeking an IT Operations Specialist to support network configurations and cloud services across UK project sites. You will install hardware, troubleshoot issues, and ensure IT services meet security and compliance standards.

You will engage stakeholders, coordinate IT mobilisations, and optimise video conferencing and collaboration tools to keep projects on track.

Qualifications

• Knowledge of network configuration, specifically with Meraki technologies.
• Proficiency in M365 and cloud services.
• Experience with hardware installation and technical troubleshooting.
• Familiarity with compliance standards and testing procedures in IT operations.
• Skills in stakeholder engagement and schedule coordination.
• Project Management experience would be advantageous but not essential
• Structured cabling experience would be advantageous but not essential

Responsibilities

• Ensure robust network configurations and reliable connectivity across project sites.
• Provide prompt technical support and troubleshooting to minimise downtime.
• Facilitate effective video conferencing setups and other communication platforms for project teams.
• Manage site mobilisations and decommissions with attention to IT infrastructure needs.
• Oversee compliance testing of IT systems to adhere to industry and company standards.
• Engage stakeholders to align IT services with project requirements and timelines.
• Influence decision-making regarding IT service operations enhancements and innovations.
• Implement and manage cloud services, including M365, ensuring efficient workflow and data security.
• Maintain and update IT hardware installations, ensuring they meet project and operational needs.
• Address complex IT challenges and provide solutions that ensure project continuity and efficiency.

Skills

Meraki networks

M365

Hardware installation

Technical troubleshooting

Compliance testing

Stakeholder engagement

Project management (advantageous)

Structured cabling (advantageous)

Tools

Meraki

Cloud services

Job description

Balfour Beatty plc is seeking an IT Operations Specialist to support network configurations and cloud services across UK project sites. You will install hardware, troubleshoot issues, and ensure IT services meet security and compliance standards.

You will engage stakeholders, coordinate IT mobilisations, and optimise video conferencing and collaboration tools to keep projects on track.