Remote Insurance Case Manager | Client Solutions

Marsh; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Marsh is expanding a growing team delivering bespoke insurance arrangements for major UK clients. You will assist in processing new cases, maintain essential knowledge, and actively pursue Cert CII qualifications as part of your development.

We focus on delivering best-in-class service, building strong relationships with clients and insurers, and supporting career growth within a flexible hybrid work environment.

Qualifications

• Proficient in Microsoft Office (PowerPoint, Outlook, Word, Excel).
• Willing to work toward Cert CII qualifications.
• Familiar with IT platforms used by the team including Acturis.
• Able to understand a broad range of industries, exposures and risk profiles.
• Ability to work under pressure within established protocols and principles.
• Growth mindset and continuous personal development.
• Excellent communication and organisational skills with multi-tasking.

Responsibilities

• Assist with processing and inputting new cases onto our system.
• Maintain and expand knowledge required for the role.
• Commit to ongoing personal and professional development.
• Identify opportunities for improvement and collaborate with stakeholders.
• Build and maintain client relationships.
• Build and maintain insurer relationships.

Skills

Communication

Organisational skills

Growth mindset

Ability to work under pressure

Education

Willingness to pursue Cert CII qualifications

Tools

Acturis

MS Office

Job description

Marsh is expanding a growing team delivering bespoke insurance arrangements for major UK clients. You will assist in processing new cases, maintain essential knowledge, and actively pursue Cert CII qualifications as part of your development.

We focus on delivering best-in-class service, building strong relationships with clients and insurers, and supporting career growth within a flexible hybrid work environment.