Remote Inbound Sales Advisor – Appliances Registration

GME Domestic & General Insurance Europe AG - Germany; Nottingham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid role

Health Cash Plan

Instant discounts

Salary Finance Loans

EV leasing

Long service awards

Job summary

Domestic & General is seeking a Customer Sales Advisor in the Beko Registrations team. The role involves handling inbound calls from customers wanting to register their appliances, guiding them through the process and ensuring a high level of customer satisfaction.

We offer a 37.5-hour week with a rotating shift pattern, remote for non-local candidates and hybrid for locals, and a starting salary of £25,506 plus an average £7,024 in annual bonus.

Qualifications

• Self-driven in a fast-paced, target-based environment with FCA compliance.
• Empathetic active listening to understand customer needs and build trust.
• Resilient and adaptable in a changing regulatory landscape and high-energy setting.
• Growth mindset with willingness to learn product updates and client perspectives.
• Clear communicator, avoiding jargon to ensure customers understand products.
• Independent worker capable of managing tasks autonomously in a home-based role.

Responsibilities

• Handle inbound calls to register appliances, building rapport and guiding customers through the process.
• Provide accurate information and resolve queries to deliver excellent customer outcomes.

Skills

Self-driven

Empathetic listening

Resilient

Growth mindset

Clear communicator

Independent

Job description

Domestic & General is seeking a Customer Sales Advisor in the Beko Registrations team. The role involves handling inbound calls from customers wanting to register their appliances, guiding them through the process and ensuring a high level of customer satisfaction.

We offer a 37.5-hour week with a rotating shift pattern, remote for non-local candidates and hybrid for locals, and a starting salary of £25,506 plus an average £7,024 in annual bonus.