Remote Hosted Services Engineer – VMware & Networking

Ad Warrior Ltd; Manchester; Remote; GBP 36,000 - 48,000; Full time

Job summary

Ad Warrior Ltd is seeking a Hosted Services Engineer to join a remote role with travel to Manchester. You will manage and support hosted services, virtualised networks, and data centre environments to ensure uptime and security across customer systems.

You will work with VMware NSX, vSphere, vSAN and other technologies, configuring firewalls, VPNs, and cloud services while coordinating with vendors. A UK-wide remote role with on-site travel expectations.

Qualifications

• Proficient in Windows Server 2019+ environments.
• Strong Active Directory and Group Policy knowledge.
• VMware NSX, vSphere, vSAN, Horizon and related technologies.
• Networking skills: TCP/IP, VLANs, VPNs, BGP/OSPF, DNS, DHCP.
• Firewall/security solutions such as Fortinet, Palo Alto, Cisco ASA.
• Storage: SAN/NAS; DAS/ NAS/ iSCSI basics.
• Load balancers (Kemp, F5) knowledge; cloud platforms (AWS/Azure).
• Automation scripting: PowerShell, Python, Ansible.
• Experience with disaster recovery and business continuity planning.

Responsibilities

• Ownership and resolution of 1st/2nd line hosted services tickets.
• Manage ticket queues by business impact and urgency.
• Escalate with vendors and third-party providers.
• Record work, resolution details and customer communications.
• Contribute to problem management and known error docs.
• Support Major Incident response and restoration activities.
• Operate and monitor virtualised network infrastructure and hosted environments.

Skills

Windows Server

Active Directory

Networking

Firewalls

Disaster recovery

Load balancers

Cloud computing

Automation scripting

Troubleshooting

Incident response

Tools

VMware NSX

vSphere

vSAN

Horizon

ESXi

Fortinet

Palo Alto

Cisco ASA

Kemp

F5

AWS

Azure

PowerShell

Python

Ansible

Job description

Ad Warrior Ltd is seeking a Hosted Services Engineer to join a remote role with travel to Manchester. You will manage and support hosted services, virtualised networks, and data centre environments to ensure uptime and security across customer systems.

You will work with VMware NSX, vSphere, vSAN and other technologies, configuring firewalls, VPNs, and cloud services while coordinating with vendors. A UK-wide remote role with on-site travel expectations.