Remote Health & Safety Study & Training Advisor

Phoenix Health & Safety; Manchester; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

25 Days Annual Leave

Additional Holiday Purchase

Hybrid Working

Life Assurance

Private Healthcare

Gym Membership (Subsidised)

Cycle to Work scheme

Discount Vouchers

Wellbeing Resources

Job summary

Phoenix Health & Safety, part of Wilmington plc, is seeking a Health & Safety Study Support Advisor to join our education and consultancy team. You will provide expert study guidance, mark assessments, and help learners achieve professional qualifications while ensuring advice reflects current legislation.

The role is UK homebased with occasional travel to Cannock, offering hybrid working, a salary of £35,000 to £40,000 dependent on experience, and a range of benefits including 25 days leave and

Qualifications

• NEBOSH National Diploma is required.
• Membership of IOSH TechIOSH or higher preferred.
• Strong attention to detail and accuracy.
• Ability to work independently and stay focused.
• Excellent IT literacy and ability to quickly learn new systems.
• Strong prioritisation and organisational skills.

Responsibilities

• Provide expert study support and technical guidance to Phoenix students.
• Providing remote consultancy to our expanding client base.
• Engage across Phoenix s social media platforms, respond to queries, post health and safety news.
• Ensure all delegates receive respectful and professional support.
• Mark mock exam papers with accuracy and offer constructive feedback.
• Contribute directly to the development and continuous improvement of classroom and virtual health and safety training content and resources.
• Manage email, phone, and webchat queries, and monitor the Facebook page to ensure only members are granted access and queries/complaints are effectively managed.
• Deliver one-to-one coaching and support sessions for learners requiring additional guidance.
• Monitor developments in health and safety legislation and best practice, ensuring advice and learning materials remain current.
• Efficiently planning your own diary and workload to meet service level agreements.

Skills

NEBOSH National Diploma

IOSH TechIOSH or higher

Attention to detail

Independent worker

IT literacy

Prioritisation

Education

NEBOSH National Diploma

IOSH TechIOSH or higher

Job description

Phoenix Health & Safety, part of Wilmington plc, is seeking a Health & Safety Study Support Advisor to join our education and consultancy team. You will provide expert study guidance, mark assessments, and help learners achieve professional qualifications while ensuring advice reflects current legislation.

The role is UK homebased with occasional travel to Cannock, offering hybrid working, a salary of £35,000 to £40,000 dependent on experience, and a range of benefits including 25 days leave and