Remote Group Health Insurance Specialist

TieTalent; Bristol; Hybrid; GBP 27,000 - 39,000; Full time

Job summary

A leading company in health insurance is seeking a Remote Group Health Insurance Specialist. This role involves providing high-quality advice to consumers considering continuing their PMI cover. Candidates should have proven sales experience and excellent communication skills. The position offers a flexible working environment, career development opportunities, and attractive benefits.

Benefits

Up to 12% pension contribution

Free healthy breakfast and lunch

Life assurance (4x salary)

Personal Health Fund

Vitality Health Insurance

Discounted gym membership

Qualifications

• Minimum of 12 months experience in financial services or insurance sales.
• Proven sales experience exceeding targets.

Responsibilities

• Handle inbound calls to assess customer needs regarding Private Medical Insurance.
• Communicate sensitive information about coverage continuation and premiums.
• Manage daily workload to drive sales conversions.

Skills

Sales Expertise

Effective Communication

Self-Motivation

Job description

Remote Group Health Insurance Specialist

Join to apply for the Remote Group Health Insurance Specialist role at TieTalent.

About The Role

Team - Direct to Consumer - Health Insurance Sales, Continuation Team

Salary - £27,000 + Approx £12,000 OTB

Working Pattern - Remote and Hybrid positions: Full time, 35 hours per week. Shifts between 8am to 8pm Monday to Friday. 2 Saturdays per month 10am-2pm.

Hybrid – a requirement to attend the Stockport office a minimum of 8 days per calendar month. Remote Working - This role is primarily working from your home address. You will be required to attend the Stockport office once a month for pre-booked department days or essential training/performance needs. Good travel links are essential; all travel and accommodation costs are paid for by Vitality. To qualify for a remote position, you must live over 1 hour travel time from SK26NG.

Top 3 skills needed for this role

1. Sales Expertise and Target Orientation - Minimum of 12 months experience in financial services/regulated sales/insurance sales environment
2. Effective Communication - The ability to deliver high-quality advice over the phone and tailor communication to customer needs
3. Self-Motivation - Being self-driven and motivated to maintain up-to-date knowledge and manage workload effectively

Role Overview

At Vitality, our core purpose is to make people healthier and to enhance and protect their lives. We are looking for individuals who share our values to provide high-quality advice over the telephone to consumers considering continuing their PMI cover with Vitality. You will handle inbound calls, assess customer needs, review current medical status, and identify the best outcomes for both the customer and Vitality to retain them. You should be self-driven, target-oriented, with a proven sales background. We will support your product training and career progression.

Key Responsibilities

• Handle inbound calls to find out about potential customers' needs regarding their Private Medical Insurance continuation
• Obtain detailed medical history to determine appropriate cover and underwriting terms
• Communicate sensitive information around coverage continuation, eligibility, and premiums
• Ensure compliance standards are met during every interaction
• Manage daily workload to keep in touch with customers, facilitate quotes, and drive sales conversions

Essential Skills

• Proven sales experience exceeding targets (minimum 12 months)
• Experience selling Private Medical Insurance or similar products, with understanding of underwriting
• Ability to work effectively with clients, intermediaries, and group secretaries
• Professional, tailored communication skills and strong organizational abilities
• Self-motivation and knowledge of product updates
• Computer literacy for navigating multiple systems

Benefits

• Up to 12% pension contribution (Vitality matches up to 6%)
• Free healthy breakfast and lunch when in the office
• Life assurance (4x salary)
• Personal Health Fund for optical, dental, health assessments, prescriptions, and activity tracking devices
• Vitality Health Insurance with activity-based rewards
• Discounted gym membership, cinema tickets, trainers, and more

We offer a flexible environment to help you be your best, with career development opportunities and a supportive culture. Apply promptly as high application volume may lead to early closure of the vacancy.