Remote German-Speaking Medical Information Specialist

PPG UK ProPharma Group MIS Ltd; York and North Yorkshire; Remote; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Remote working

Career development & training

Bonus & benefits

Job summary

ProPharma Group is seeking a multilingual Medical Information Specialist to join our global MI team. The role focuses on handling medical and safety inquiries from healthcare professionals, patients, and consumers in German and English.

Remote, home-based working arrangements are available, with opportunities for career development and training. You will use approved literature and internal data to provide accurate responses, document adverse events, and ensure regulatory compliance while

Qualifications

• A degree in life sciences or healthcare-related field.
• Strong written and verbal communication in English and German.
• Attention to detail and accuracy in handling medical information.

Responsibilities

• Respond to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms.
• Use approved product information, scientific literature, and internal data to provide clear, accurate responses.
• Document and report adverse events, product complaints, and other safety concerns in line with regulatory standards.
• Log all enquiries into internal systems in a clear, timely, and compliant manner.
• Support service quality by performing checks on safety reports and medical enquiries.
• Write high-quality custom medical responses when needed, based on client-approved resources.
• Provide informal training or mentorship to new team members as you develop in the role.
• Contribute to process improvements and updates to internal procedures.

Skills

German language proficiency

English language proficiency

Education

Degree in life sciences or healthcare

Job description

ProPharma Group is seeking a multilingual Medical Information Specialist to join our global MI team. The role focuses on handling medical and safety inquiries from healthcare professionals, patients, and consumers in German and English.

Remote, home-based working arrangements are available, with opportunities for career development and training. You will use approved literature and internal data to provide accurate responses, document adverse events, and ensure regulatory compliance while