Remote Fleet Dispatcher - National Operations

Placements24; Southampton; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Ongoing training

Job summary

Placements24 is seeking a highly organized Remote Fleet Dispatcher to manage the daily operations of a national transport fleet from a home-based setting. This role serves as the central hub between drivers, management, and clients, dispatching, tracking, and resolving issues in real time to keep deliveries on schedule and customers satisfied.

The ideal candidate has proven experience in fleet dispatch or logistics coordination, is fluent with dispatch software and GPS tracking, and excels at

Qualifications

• Proven experience as a fleet dispatcher or in a similar logistics coordination role.
• Strong familiarity with dispatch software and GPS tracking technologies.
• Excellent communication and interpersonal skills for effective driver and client interaction.

Responsibilities

• Dispatch drivers and vehicles to appropriate routes and delivery points nationwide.
• Monitor the location and status of all fleet vehicles in real-time using GPS tracking systems.
• Respond promptly to driver inquiries, operational challenges, and emergency situations.
• Communicate effectively with clients regarding delivery schedules, updates, and any potential delays.
• Maintain accurate dispatch logs, activity reports, and driver performance records.
• Collaborate with the logistics team to optimize routes and improve overall operational efficiency.

Skills

Fleet Dispatcher

Logistics Coordination

GPS Tracking

Communication

Remote Work

Problem Solving

Tools

Dispatch Software

GPS Tracking Technologies

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Fleet Dispatcher to manage the daily operations of their national transportation fleet from a home-based setting. This critical role ensures that all deliveries are scheduled, dispatched, and tracked efficiently across South Africa . You will act as the central communication hub between drivers, management, and clients, resolving issues in real-time and optimizing logistical workflows. The ideal candidate thrives in a fast-paced, remote environment, possesses excellent problem-solving skills, and is adept at utilizing dispatch and tracking software to maintain seamless operations and client satisfaction.

Key Responsibilities

• Dispatch drivers and vehicles to appropriate routes and delivery points nationwide.
• Monitor the location and status of all fleet vehicles in real-time using GPS tracking systems.
• Respond promptly to driver inquiries, operational challenges, and emergency situations.
• Communicate effectively with clients regarding delivery schedules, updates, and any potential delays.
• Maintain accurate dispatch logs, activity reports, and driver performance records.
• Collaborate with the logistics team to optimize routes and improve overall operational efficiency.

Requirements

• Proven experience as a fleet dispatcher or in a similar logistics coordination role.
• Strong familiarity with dispatch software and GPS tracking technologies.
• Excellent communication and interpersonal skills for effective driver and client interaction.
• Ability to multitask, prioritize, and make quick decisions under pressure in a remote setting.
• A stable internet connection and a dedicated workspace are mandatory.
• Knowledge of South African road networks and transportation logistics is a plus.

Benefits

• Competitive annual salary and potential for overtime compensation.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunity to work with a dynamic and technologically advanced logistics company.
• Ongoing training and professional development in dispatch and fleet management.
• A supportive team culture that values efficiency and proactive problem-solving.