Remote-First Low-Code Solutions Specialist

Tamworth Borough Council; Tamworth; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Flexible working

Non-contributory health scheme

Local Government pension scheme

Generous holiday entitlement

Discounted gym membership

Payment of professional fees (whereapp

Job summary

Tamworth Borough Council is seeking a Digital Solutions Officer to join our team on a permanent, full-time basis. The role offers hybrid working with a majority at home and two on-site days per month in Tamworth.

You will develop low-code applications, digital forms, and workflows, and work with ICT colleagues and suppliers to design effective solutions while ensuring accessibility and data protection compliance.

Qualifications

• Experience configuring low-code forms, workflows or applications.
• Experience supporting digital projects and translating user needs into solutions.
• Methodical testing, troubleshooting and documentation with attention to detail.
• Clear communication and collaborative working with users and suppliers.
• Knowledge of Microsoft 365 and accessibility, data protection concepts.

Responsibilities

• Build, configure and implement low-code applications, digital forms, workflows, case management and customer contact solutions.
• Collaborate with the Digital Delivery Officer to translate service needs into technical designs and improvements.
• Develop virtual agent flows and integrate AI to simplify customer journeys and reduce repetitive work.
• Manage workstreams, coordinate testing and resolve issues with colleagues and suppliers.
• Maintain configuration records, change logs and guidance with security and accessibility in delivery.
• Use performance metrics and user feedback to improve solutions.

Job description

Tamworth Borough Council is seeking a Digital Solutions Officer to join our team on a permanent, full-time basis. The role offers hybrid working with a majority at home and two on-site days per month in Tamworth.

You will develop low-code applications, digital forms, and workflows, and work with ICT colleagues and suppliers to design effective solutions while ensuring accessibility and data protection compliance.