Remote Field Service Engineer Imaging & Digital Lab Systems

Leica Biosystems; Amersham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Leica Biosystems is seeking a Service Engineer Digital Technologies in Amersham, UK. This fully remote role involves delivering high-quality technical service, performing maintenance and troubleshooting of laboratory instruments, and achieving customer satisfaction.

Key responsibilities include on-site installation of Imaging Solutions, collaborating with sales teams, and managing service documentation. Candidates must have expertise in network configuration and experience with Windows Server and Linux. Travel is required approximately 80% of the time, and a valid driver's license is necessary.

Qualifications

• Experience with network configuration, firewalls, and TCP/IP networking required.
• Familiarity with Windows Server, Linux, and SQL is essential.
• Prior knowledge of Digital Pathology Integration solutions is advantageous.

Responsibilities

• Perform preventative maintenance and repairs for laboratory instruments.
• Install Imaging Solutions and configure network requirements.
• Deliver accurate Salesforce reporting and manage stock effectively.
• Collaborate with other field service teams and improve support reliability.
• Support sales team with installations and customer training.

Skills

Network configuration

Windows Server

Linux

SQL

Digital Pathology Integration

Job description

Leica Biosystems is seeking a Service Engineer Digital Technologies in Amersham, UK. This fully remote role involves delivering high-quality technical service, performing maintenance and troubleshooting of laboratory instruments, and achieving customer satisfaction.

Key responsibilities include on-site installation of Imaging Solutions, collaborating with sales teams, and managing service documentation. Candidates must have expertise in network configuration and experience with Windows Server and Linux. Travel is required approximately 80% of the time, and a valid driver's license is necessary.