Remote Enforcement Manager – Compliance & Road Safety Lead

Driver and Vehicle Standards Agency (DVSA); Leeds; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Civil Service Pension 28.97%

25 days annual leave

8 Bank Holidays plus Privilege Day

Staff discount portal

Career development opportunities and资格

Employee Assistance Programme

Flexible working options

Job summary

DVSA is seeking a leader for the Remote Enforcement Office to drive compliant enforcement and high standards across Great Britain. You will lead a team of Compliance Support Officers and Examiners, delivering consistent outcomes and expert guidance to stakeholders.

The role requires strong casework, communication, and knowledge of roadside enforcement, with professional qualifications in road operations or related fields. Hybrid working and Civil Service benefits are included.

Qualifications

• Experience delivering quality casework and managing investigations, with a strong focus on providing an excellent service and achieving consistent outcomes.
• Strong communication and stakeholder engagement skills, with the ability to provide clear feedback, guidance, and professional support to colleagues and partners.
• Knowledge of DVSA roadside enforcement activities, operator regulatory frameworks, and confidence using Microsoft applications and operational systems to support decision-making.

Responsibilities

• Collaborate with the Remote Enforcement Office (REO) management team and wider stakeholders.
• Engage with team members to ensure cohesive teamwork and alignment with business goals.
• Execute management responsibilities in line with DVSA policies and processes; lead by example for staff and colleagues.
• Plan team requirements, allocate resources and prioritise accordingly.
• Review casework and endorse recommendations to ensure quality and consistency.

Skills

Casework delivery

Stakeholder engagement

Communication

Education

Motor Vehicle maintenance level 3

IMI ATA/IRTEC/EngTech registration

Tools

Microsoft applications

Operational systems

Job description

DVSA is seeking a leader for the Remote Enforcement Office to drive compliant enforcement and high standards across Great Britain. You will lead a team of Compliance Support Officers and Examiners, delivering consistent outcomes and expert guidance to stakeholders.

The role requires strong casework, communication, and knowledge of roadside enforcement, with professional qualifications in road operations or related fields. Hybrid working and Civil Service benefits are included.