Remote-Eligible Corporate Support Officer (FTC)

East Hertfordshire District Council; Hertford; Hybrid; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Flexible working arrangements

Home-working after training

Job summary

East Hertfordshire District Council is seeking an enthusiastic team player to join our Corporate Support Hub on a 24 hours per week, 6 month fixed term basis. Optional home-working available after training and review.

You will provide specialised administrative support across council services, process customer service requests and handle documents while ensuring accuracy and timeliness. The role offers flexible working arrangements, a supportive environment and the chance to shape how the new

Qualifications

• Ability to foster good working relationships with colleagues and customers.
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Excellent attention to detail.

Responsibilities

• Provide specialised and technical administrative support across Council services, ensuring all work complies with required standards, policies, and legislation.
• Process customer service requests accurately and within required timelines, including completing financial tasks such as invoicing and payments.
• Manage core office and administrative duties, including handling documents, maintaining records, and updating information within case‑management software systems.

Skills

Communication skills

Organisational skills

Attention to detail

Customer service

Job description

East Hertfordshire District Council is seeking an enthusiastic team player to join our Corporate Support Hub on a 24 hours per week, 6 month fixed term basis. Optional home-working available after training and review.

You will provide specialised administrative support across council services, process customer service requests and handle documents while ensuring accuracy and timeliness. The role offers flexible working arrangements, a supportive environment and the chance to shape how the new