Hybrid Admin & Customer Support Assistant

New Start; Colchester; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Essex County Council is seeking a Business Support Assistant in Colchester. The role operates as an Anywhere Worker position with a mix of remote and office-based work and attendance at Rowan House, Colchester up to five days per week.

It includes a fixed-term contract, 37 hours per week, with a closing date of 21/09/2026. Applicants must have the right to work in the UK, and visa sponsorship is not available.

Qualifications

• MS Office applications competence.
• GCSE/RQF Level 2 including maths and English required.
• Experience with handling sensitive information and GDPR awareness.

Responsibilities

• Provide high quality, efficient Business Support services within agreed timescales and SLAs.
• Respond to customer requests and queries promptly.
• Act as a professional representative of the Business Support service at a local level, handling phone and inbox inquiries.

Skills

MS Office

Education

RQF Level 2 (GCSE) including maths and English

Job description

Essex County Council is seeking a Business Support Assistant in Colchester. The role operates as an Anywhere Worker position with a mix of remote and office-based work and attendance at Rowan House, Colchester up to five days per week.

It includes a fixed-term contract, 37 hours per week, with a closing date of 21/09/2026. Applicants must have the right to work in the UK, and visa sponsorship is not available.