Remote Ecommerce Sales Pro | Competitive Commission

Placements24; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary

Remote work

Health, dental, and vision benefits

Paid time off and holidays

Ongoing sales training

Job summary

Placements24 is seeking a driven E-commerce Sales Representative for a fully remote position. You will engage with potential customers, assist with online purchases, and drive sales through proactive communication and support, optimizing the online customer journey.

You will respond to inquiries across live chat, email, and phone, guide customers through the sales funnel, and collaborate with marketing to capture feedback on customer needs and trends, helping to grow the company's digital

Qualifications

• Experience in sales, customer service or e-commerce support.
• Excellent communication, negotiation and interpersonal skills.
• Familiarity with CRM software and e-commerce platforms.
• Results-oriented with a drive to achieve sales goals.
• Able to work independently and manage time in a remote environment.
• High school diploma or equivalent; a related degree is beneficial.

Responsibilities

• Respond to customer inquiries via live chat, email, and phone.
• Proactively assist website visitors to complete purchases.
• Guide customers through the online sales process.
• Achieve individual and team sales targets.
• Document interactions and sales activities in the CRM.
• Collaborate with marketing to feedback customer needs and trends.

Skills

Sales experience

Customer service

CRM software

E-commerce platforms

Negotiation

Education

High school diploma

Related degree beneficial

Tools

CRM software

E-commerce platforms

Job description

Placements24 is seeking a driven E-commerce Sales Representative for a fully remote position. You will engage with potential customers, assist with online purchases, and drive sales through proactive communication and support, optimizing the online customer journey.

You will respond to inquiries across live chat, email, and phone, guide customers through the sales funnel, and collaborate with marketing to capture feedback on customer needs and trends, helping to grow the company's digital