Remote Dental Launch Coach

Dandy; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Dental coverage

Parental planning resources

Retirement savings options

Generous paid time off

Job summary

Dandy is transforming the dental industry and seeks Launch Trainers to onboard and coach dental practices globally. You will lead both virtual and on-site training, focus on scan quality, workflows, and feature adoption, and travel up to 20% for in-practice sessions to ensure long-term success.

This role emphasizes teaching, building trust, and driving adoption while collaborating with Customer Success, Product, and Support teams to improve the customer journey.

Qualifications

• Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred).
• Hands-on knowledge of intraoral scanning and digital dental workflows.
• Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change.
• Clear, confident communicator with outstanding virtual presentation and interpersonal skills.

Responsibilities

• Lead new practices through onboarding, helping ramp up quickly and effectively.
• Deliver engaging training sessions, both virtually and on-site, tailored to each practice.
• Demonstrate best practices in intraoral scanning and digital workflows with hands-on coaching.
• Build credibility and clinical trust to drive early adoption and milestones.
• Own each launch and ensure practices reach key milestones from day one.
• Post-launch coaching to refine workflows and overcome adoption barriers.
• Monitor scan quality and provide constructive feedback to improve technique.
• Identify gaps in product usage and follow-up to close them.
• Conduct First Case Monitoring sessions to reinforce best practices.
• Collaborate with Customer Success, Product, and Support to improve the journey.

Skills

Digital dental platforms

Intraoral scanning

Teaching

Virtual presentation

Interpersonal skills

Organization

Customer focus

Tools

iTero

Trios

Job description

Dandy is transforming the dental industry and seeks Launch Trainers to onboard and coach dental practices globally. You will lead both virtual and on-site training, focus on scan quality, workflows, and feature adoption, and travel up to 20% for in-practice sessions to ensure long-term success.

This role emphasizes teaching, building trust, and driving adoption while collaborating with Customer Success, Product, and Support teams to improve the customer journey.