Remote Datacenter Technical Manager

Salute Mission Inc.; Greater London; Remote; GBP 90,000 - 120,000; Full time

Job summary

Salute Mission Inc. is seeking a Datacenter Technical Manager to lead technical activities for a consultancy team in a home-based role with regular travel. You will oversee critical facilities operations, develop technical training, and ensure alignment with client requirements across high-availability data centers.

The role requires strong expertise in power, cooling, ITIL, and risk management, with a focus on delivering robust technical solutions and credibility with clients and internal teams.

Qualifications

• Proven expertise in data centre infrastructure operations, including live-environment management of critical facilities.
• In-depth knowledge of data centre power systems and electrical infrastructure, including HV/LV distribution, generators, switchgear and PDUs.
• Strong understanding of UPS systems, battery strategies and resilience and redundancy architectures.
• Strong understanding of data centre cooling systems, including chillers, CRAH/CRAC units, containment and liquid cooling.
• Working knowledge of ITIL processes, including incident, problem, change, asset and service management.
• Experience of site inspections, acceptance and witness testing, commissioning and due diligence.
• Ability to produce clear technical reports, specifications and client presentations.
• Knowledge of datacentres standard and frameworks such as Uptime Institute Tier classification, EN 50600, ISO 27001 and ISO 50001.
• Awareness of current industry developments, including high-density and liquid cooling for AI workloads, energy efficiency (PUE), sustainability reporting and monitoring systems (BMS, EPMS and DCIM).
• Relevant qualifications, such as ITIL 4 Foundation or higher, an electrical or mechanical engineering degree or equivalent, and Uptime Institute accreditation (desirable).

Responsibilities

• Plan and manage technical requirements for consultancy services and project delivery.
• Implement, develop, and maintain consultancy service and operational frameworks and demand plans.
• Develop and implement technical specifications and requirements, operational playbooks and operational deliverables and best practices.
• Support operations mobilisation by defining mobilisation plans, staffing and training requirements, operational readiness criteria and handover processes.
• Define, set and maintain operational best practice, standards, policies and procedures, aligned to ITIL, and review them regularly against industry developments.
• Respond to technical queries.
• Undertake site surveys, incident investigations, and due diligence, and prepare reports, the scope of requirements and tendering information.
• Prepare, lead and deliver presentations, technical talks, and engagement.
• Support the management of technical demand, projects, staffing, and resource allocation.
• Create and maintain specifications, reports, operations documentation, project and delivery plans, calendars, and progress reports.Manage technical scopes, specifications, schedules, and budgets.
• Understand customer and business goals and requirements, support and advise customers technically and operationally and translate them into technical requirements and plans.
• Undertake witness testing and demonstrations of technical and operational equipment and processes.

Skills

Data centre operations

Power systems

UPS systems

Cooling systems

ITIL processes

Site inspections

Technical reporting

Industry standards

AI workloads / energy efficiency

Education

Electrical or mechanical engineering degree

ITIL 4 Foundation

Uptime Institute accreditation

Job description

Salute Mission Inc. is seeking a Datacenter Technical Manager to lead technical activities for a consultancy team in a home-based role with regular travel. You will oversee critical facilities operations, develop technical training, and ensure alignment with client requirements across high-availability data centers.

The role requires strong expertise in power, cooling, ITIL, and risk management, with a focus on delivering robust technical solutions and credibility with clients and internal teams.