Remote Customer Service Representative – Product Testing

GL Inc.; Reigate; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative consulting firm is seeking Product Testers to work from home in the UK. This role offers a flexible schedule, allowing you to earn extra cash by sharing your opinions on upcoming products. With competitive pay and the opportunity to keep most tested products, this position is perfect for those who enjoy providing feedback and engaging with new items. Join a dynamic team that values your insights and helps shape market research for various companies. Whether you're a student or simply looking for a side gig, this is a fantastic opportunity to learn while earning.

Benefits

Very competitive pay rate

Weekly payments

Flexible schedule

Opportunity to learn about the industry

Work remotely from home

Most tested products are yours to keep

Qualifications

• Must be 18 years or older with access to a computer or smartphone.
• Ability to document tests and provide feedback as instructed.

Responsibilities

• Document In-Home Usage Tests with screenshots, audio, and videos.
• Participate in discussions about the product when required.

Skills

Attention to detail

Ability to follow instructions

Good communication skills

Job description

Job Description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, and we pay weekly every Wednesday by direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to evaluate products for certification and market access.

During your application, reputable market research companies will assess your demographics and consumer profile to determine suitable products for testing. These companies use questionnaires to target specific consumer types, ensuring the right participants are engaged for representative sampling.

Participation in these testing panels is free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.

Main Duties

1. Properly document In-Home Usage Tests as instructed (screenshots, audio, videos, journal entries, etc.)
2. Take care of the tested product and use it responsibly
3. Follow the In-Home Usage Test Daily Schedule, which may include unpacking, reading instructions, journaling, providing online or mobile feedback, using the product for a specified time, writing reviews, and taking pictures
4. Some projects may require using MFour’s Mobile In-Home Use Test Technology to capture insights
5. Participate in private chat discussions about the product when required

Requirements

• Ability to follow specific instructions
• Excellent attention to detail and a curious spirit
• Availability to work 15-25 hours per week with a flexible routine
• Access to a computer or smartphone with reliable internet
• Access to a digital or cell phone camera for photos
• Honesty and reliability
• Good communication skills are a plus
• Must be 18 years or older

Benefits

• Very competitive pay rate
• Weekly payments
• Flexible schedule
• Opportunity to learn about the industry
• Work remotely from home or school
• Most tested products are yours to keep

Additional Information:
Salary: Up to £32/hr
Frequency: Per hour
Remote Job: Fully remote
Employment Type: Full-time