Remote Customer Service Representative – Product Testing

Haslemere Herald; Leatherhead; Remote; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Product Testers to work from home, offering flexible hours and competitive pay. This role allows you to participate in exciting product testing projects, providing valuable feedback to companies while keeping the products you test. Ideal for those looking for part-time work, no prior experience is necessary. Enjoy the freedom of working around your schedule while contributing to market research in a fun and engaging way.

Benefits

Competitive pay rate

Weekly payments

Flexible schedule

Work from home

Keep tested products

Qualifications

• No prior experience is necessary, making it ideal for entry-level candidates.
• Ability to work 15-25 hours weekly with a flexible routine.

Responsibilities

• Document In-Home Usage Tests with screenshots, audio, and videos.
• Follow the Daily Schedule for each project and provide feedback.

Skills

Attention to detail

Ability to follow instructions

Good communication skills

Tools

Computer

Smartphone

Digital camera

Job description

Job description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, paid weekly every Wednesday via direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to evaluate products for certification and market access.

During your application, reputable market research companies will assess your demographics and consumer profile to match you with suitable products. These companies will use questionnaires to identify and target specific consumer types to ensure a representative sample.

Participation in these testing panels is free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.

Main Duties :

1. Properly document In-Home Usage Tests as instructed in the Daily Schedule (screenshots, audio, videos, journal entries, etc.)
2. Take care of the product and use it responsibly
3. Follow the Daily Schedule provided with each project, which may include unpacking, reading instructions, journal entries, feedback, usage, reviews, and taking pictures
4. Some projects may require using MFour’s Mobile In-Home Use Test Technology for capturing insights
5. Participate in private chat discussions about the product as needed
6. Write reviews as instructed for each project

Requirements :

• Ability to follow specific instructions
• Excellent attention to detail and curiosity
• Availability to work 15-25 hours weekly with a flexible routine
• Access to a computer or smartphone with reliable internet
• Access to a digital or cell phone camera for photos
• Honesty and reliability
• Good communication skills are a plus
• 18 years or older

This position is ideal for entry-level candidates seeking flexible, seasonal, or part-time work. Hours are flexible, and no prior experience is necessary.

Benefits :

• Competitive pay rate
• Weekly payments
• Work around your schedule
• Learn about an exciting industry
• Work from home or remotely
• Most tested products are yours to keep

Additional information:
Salary: £32/hr
Frequency: Per hour
Remote Job: Fully remote
Employment type: Full-time