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Remote Customer Service Representative – Product Testing

GL Inc.

Ashtead

Remote

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

Join a forward-thinking company as a Product Tester, working from the comfort of your home. This role offers a flexible schedule, allowing you to earn competitive pay while sharing your opinions on innovative products. You'll engage in In-Home Usage Testing, providing valuable feedback that shapes future market offerings. Enjoy the freedom of working remotely, with the added perk of keeping most tested products. If you have an eye for detail and a passion for consumer insights, this opportunity is perfect for you.

Benefits

Flexible schedule
Weekly payments
Competitive pay rate
Opportunity to learn about the industry
Keep most tested products

Qualifications

  • Must be 18 years or older with access to a computer or smartphone.
  • Ability to follow specific instructions and document tests accurately.

Responsibilities

  • Document In-Home Usage Tests with screenshots, audio, and journal entries.
  • Participate in discussions and provide feedback on products.

Skills

Attention to detail
Ability to follow instructions
Good communication skills

Tools

Computer
Smartphone
Camera

Job description

Job description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, and we pay weekly every Wednesday by direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to help with product certification and market access.

During your application process, reputable market research companies will evaluate your demographics and consumer profile to determine suitable products for testing. These companies will use questionnaires to identify and target specific consumer types, ensuring the right participants are engaged for representative sampling.

Participation in these product testing and consumer panels is free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.

Main Duties :
  • Properly document In-Home Usage Tests as instructed in the Daily Schedule (screenshots, audio recordings, videos, journal entries, etc.)
  • Take care of the product and use it responsibly
  • Follow the Daily Schedule, which may include unpacking, reading instructions, journal entries, feedback, usage, reviews, and taking pictures
  • Some projects may require using MFour’s Mobile In-Home Use Test Technology for deeper insights
  • Participate in private chat discussions about the product when required
Requirements :
  • Ability to follow specific instructions
  • Attention to detail and curiosity
  • Availability for 15-25 hours per week with a routine
  • Access to a computer or smartphone with internet
  • Access to a camera or smartphone camera for photos
  • Honesty and reliability
  • Good communication skills are a plus
  • 18 years or older
Benefits :
  • Competitive pay rate
  • Weekly payments
  • Flexible schedule
  • Opportunity to learn about the industry
  • Work from home or anywhere
  • Most tested products are yours to keep
Additional information:
Salary: £32/hr
Frequency: Per hour
Remote Job: Fully remote
Employment type: Full-time
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