Remote Customer Service Representative – Product Testing

GL Inc.; Oxford; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative consulting firm is seeking Product Testers to work from home in the UK, offering a flexible schedule and competitive pay. This role involves testing products and providing insights through detailed documentation and feedback. Ideal for entry-level candidates, this position allows you to engage with exciting products while earning extra cash. Enjoy the freedom to work remotely, with the added benefit of keeping most tested products. Join a dynamic team and make your voice heard in the product development process!

Benefits

Flexible Schedule

Weekly Pay

Opportunity to Keep Tested Products

Competitive Pay Rate

Qualifications

• Entry-level position with flexible hours and no prior experience required.
• Ideal for individuals seeking temporary or part-time work.

Responsibilities

• Document In-Home Usage Tests with detailed reports and media.
• Participate in discussions and write reviews as instructed.

Skills

Attention to Detail

Ability to Follow Instructions

Good Communication Skills

Tools

Computer

Smartphone

Digital Camera

Job description

Job Description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, and we pay weekly every Wednesday by direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to evaluate products for certification and market access.

During your application, reputable market research companies will determine your demographics and consumer profile to identify suitable products for testing. These companies will use questionnaires to target specific consumer types and ensure a representative sample.

Participation is always free, secure, and private. In-Home Usage Testing is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.

Main Duties

1. Properly document In-Home Usage Tests as instructed, including screenshots, audio recordings, videos, and product journal entries.
2. Take care of the tested product and use it responsibly.
3. Follow the provided In-Home Usage Test Daily Schedule, which may include unpacking, reading instructions, journal entries, online or mobile feedback, usage for a specified time, writing reviews, and taking pictures.
4. Some projects may require using MFour’s Mobile In-Home Use Test Technology to capture insights.
5. Participate in private chat discussions about the product as needed.
6. Write reviews as instructed for each project.

Requirements

• Ability to follow specific instructions.
• Excellent attention to detail and a curious spirit.
• Availability to work 15-25 hours per week and maintain a routine.
• Access to a computer or smartphone with reliable internet.
• Access to a digital or cell phone camera for taking pictures.
• Honesty and reliability.
• Good communication skills are a plus.
• Age 18 or older.

This position is ideal for entry-level individuals seeking flexible, seasonal, temporary, or part-time work. Hours are flexible, and no prior experience is necessary.

Benefits

• Very competitive pay rate.
• Weekly pay.
• Flexible schedule.
• Opportunity to learn about an exciting industry.
• Work remotely from home, school, or other locations.
• Most tested products can be kept.

Additional Information:

• Salary: £32/hr
• Frequency: Per hour
• Remote Job: Fully remote
• Employment Type: Full-time