Remote Cruise Booking Specialist – Travel Enthusiast

Yates Travel; Southampton; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Great for beginners

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Job summary

Yates Travel is seeking a starter-level Travel Support Specialist who loves talking about destinations and helping others plan memorable vacations. You can work remotely from home or anywhere with internet; no prior experience is required—enthusiasm and curiosity are what count.

You will handle customer inquiries by phone, email, and chat, guide clients through itineraries and bookings, and research options to tailor every trip.

Qualifications

• No prior experience required; enthusiasm and curiosity matter.
• Excellent communication and interpersonal skills.
• Ability to work remotely and manage schedules.
• Interest in travel and helping others.

Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging.
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages.
• Walk travelers through itineraries, payments, and essential travel documents.
• Research destinations, deals, and travel options tailored to each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

People-first attitude

Communication skills

Basic computer skills

Organization and attention to detail

Interest in travel

Tools

Booking tools

Travel platforms

Job description

Yates Travel is seeking a starter-level Travel Support Specialist who loves talking about destinations and helping others plan memorable vacations. You can work remotely from home or anywhere with internet; no prior experience is required—enthusiasm and curiosity are what count.

You will handle customer inquiries by phone, email, and chat, guide clients through itineraries and bookings, and research options to tailor every trip.