Remote Travel Concierge | Flexible Hours & Commissions

Yates Travel; Glasgow; Remote; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Fully remote

Beginner friendly

Travel discounts

Industry opportunities

Competitive commission structure

Zusammenfassung

Yates Travel is seeking an entry-level Customer Support Associate who loves travel and helping others plan memorable trips. You will interact with clients via phone, email, and chat, guiding them through destinations, travel options, and documents while maintaining a friendly, proactive service standard.

No prior experience is required. This remote role offers flexible scheduling and opportunities to learn travel systems, while you grow with a supportive, travel-loving team that values your

Qualifikationen

• Entry-level role with no prior experience required.
• Strong communication and friendly professional tone.
• Basic computer skills and ability to learn new tools.
• Interest in travel and helping others.

Aufgaben

• Provide warm, dependable customer support through phone, email, and messaging.
• Assist clients as they browse and book travel options (cruises, resorts, flights, packages).
• Explain itineraries, payments, and travel documents to customers.
• Research destinations and promotions matching client preferences.
• Resolve simple booking or account related questions and maintain clear communication.

Kenntnisse

Communication skills

Customer service

Organizational skills

Tech savviness

Adaptability

Tools

Booking systems

Jobbeschreibung

Yates Travel is seeking an entry-level Customer Support Associate who loves travel and helping others plan memorable trips. You will interact with clients via phone, email, and chat, guiding them through destinations, travel options, and documents while maintaining a friendly, proactive service standard.

No prior experience is required. This remote role offers flexible scheduling and opportunities to learn travel systems, while you grow with a supportive, travel-loving team that values your