Remote Travel Concierge - Entry Level, Flexible & Commission

Yates Travel; Greater London; À distance; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Résumé du poste

Yates Travel seeks an entry-level, remote customer support associate who loves travel and helping others plan memorable trips. This role requires enthusiasm, curiosity, and a proactive attitude; no previous experience is needed.

You'll handle inquiries via phone, email, and chat, assist clients in browsing and booking cruises, flights, and vacation packages, and guide them through itineraries and documents. A friendly, professional tone and solid organizational skills are key.

Qualifications

• No prior travel experience required; eagerness to learn.
• Strong communication and friendly, professional tone.
• Interest in travel and helping others is essential.

Responsabilités

• Provide warm customer support via phone, email, and messaging.
• Assist clients in browsing and booking cruises, flights, and vacation packages.
• Walk customers through itineraries, payments, and travel documents.
• Research destinations, promotions, and travel choices that match each client’s preferences.
• Help resolve simple booking or account related questions.
• Maintain clear, consistent communication throughout the planning process.
• Use travel systems, booking tools, and customer service best practices.

Connaissances

Customer service

Communication

Attention to detail

Tech literacy

Travel interest

No experience required

Outils

Booking tools

Travel systems

CRM

Description du poste

Yates Travel seeks an entry-level, remote customer support associate who loves travel and helping others plan memorable trips. This role requires enthusiasm, curiosity, and a proactive attitude; no previous experience is needed.

You'll handle inquiries via phone, email, and chat, assist clients in browsing and booking cruises, flights, and vacation packages, and guide them through itineraries and documents. A friendly, professional tone and solid organizational skills are key.