Remote Commercial Delivery Lead - Tickets & Merch

ESL FACEIT Group; Greater London; À distance; GBP 67 000 - 90 000; Plein temps

Résumé du poste

EFG (ESL FACEIT Group) is seeking a Commercial Delivery Manager to drive ticket and merchandise revenue growth. You will own GTM frameworks, optimize D2C funnels, and align marketing with inventory to maximize conversion and value across live events and digital channels.

You will collaborate with Marketing, Product, and Commerce, manage campaigns using Monday.com, and monitor ROI/ROAS. A background in gaming or live entertainment is preferred, with strong analytics and leadership skills.

Qualifications

• 3–5+ years of experience leading B2C e-commerce, commercial delivery, digital growth, or sales operations.
• Proven track record in managing GTM campaigns, digital sales funnels, and D2C metrics (CR, AOV, ROAS).
• Experience with e-commerce platforms and ticketing/digital analytics tools.
• Strong stakeholder management and cross-functional collaboration skills.
• Advanced Excel/Google Sheets for sales modeling and forecasting; proficient in PowerPoint/Slides for briefs.

Responsabilités

• Lead standardization and rollout of GTM frameworks and sales playbooks.
• Own end-to-end commercial delivery plans for events and revenue milestones.
• Oversee campaigns across e-commerce and ticketing channels; ensure smooth customer journeys.

Connaissances

GTM leadership

Commercial delivery

D2C funnel optimization

E-commerce platforms

Stakeholder management

Excel/Google Sheets

PowerPoint/Slides

Monday.com

Slack

Multilingual English + another

Outils

Shopify

GA4

Meta Business Suite

Monday.com

Slack

Description du poste

EFG (ESL FACEIT Group) is seeking a Commercial Delivery Manager to drive ticket and merchandise revenue growth. You will own GTM frameworks, optimize D2C funnels, and align marketing with inventory to maximize conversion and value across live events and digital channels.

You will collaborate with Marketing, Product, and Commerce, manage campaigns using Monday.com, and monitor ROI/ROAS. A background in gaming or live entertainment is preferred, with strong analytics and leadership skills.