Remote Clinician Relations & Standards Manager

Imrandd Ltd; Greater London; Hybrid; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Birthday day off

Healthcare Cash Plan

Life Assurance

Discount Vouchers

Flexible working

Wellbeing portal

Employee Assistance Programme

Zusammenfassung

Clinical Partners is seeking a Clinician Relations & Standards Manager to lead clinician standards, governance and engagement across a self-employed workforce. The role focuses on complex investigations, policy development and continuous improvement of processes and controls.

You will work closely with operational, clinical and people teams, travel occasionally to the London head office, and drive improvements in workforce management and engagement.

Qualifikationen

• Experience managing complex people, conduct or workforce matters.
• Experience with contractor, self-employed or clinician populations.
• Strong governance, compliance and risk management understanding.
• Experience handling investigations and escalations.
• Ability to build credibility with diverse stakeholders and handle sensitive conversations.

Aufgaben

• Act as the first escalation point for clinician standards and relationships.
• Manage investigations, complaints and escalations with evidence-based recommendations.
• Monitor clinician performance, professionalism and contractual compliance.
• Develop and implement policies, SOPs and governance frameworks.
• Analyse workforce data to identify trends and support decision-making.
• Maintain records, reporting and audit-ready documentation.
• Collaborate with operations, clinical and people teams on standards.
• Gather clinician feedback and propose engagement and retention improvements.
• Drive improvements across clinician relations and governance processes.
• Support KPI monitoring and performance improvement activities.

Kenntnisse

Relationship management

Governance & compliance

Investigations & escalations

Data interpretation

Stakeholder engagement

Process improvement

Jobbeschreibung

Clinical Partners is seeking a Clinician Relations & Standards Manager to lead clinician standards, governance and engagement across a self-employed workforce. The role focuses on complex investigations, policy development and continuous improvement of processes and controls.

You will work closely with operational, clinical and people teams, travel occasionally to the London head office, and drive improvements in workforce management and engagement.