Remote Chat Support Executive - Work from home

VITA CV; United Kingdom; Remote; GBP 20,000 - 30,000; Part time

Job summary

A leading company is seeking a Remote Chat Support Executive to assist customers through live chat. This role offers flexible shifts and the opportunity to work from home. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.

Benefits

Flexible shifts

Fully remote with work-life balance

Paid training and ongoing support

Great hourly rate with room for growth

Qualifications

• Previous customer service experience (live chat preferred).
• Strong written communication and typing skills.

Responsibilities

• Respond to customer inquiries via live chat in a timely manner.
• Troubleshoot issues and ensure a high level of satisfaction.
• Collaborate with internal teams to resolve complex queries.

Skills

Communication

Problem Solving

Job description

Remote Chat Support Executive - Work from home

This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Remote Chat Support Executive

Location: Work from Home – UK Based

Job Type: Full-Time / Part-Time / Flexible

Vita CV is on a mission to make job hunting easier and smarter. We help jobseekers across the UK find flexible, remote, and on-site roles while offering CV tools to land better opportunities. We’re now hiring a Chat Support Executive on behalf of a forward-thinking client that values service, speed, and a positive customer experience.

The Role:

Are you a great communicator who enjoys helping people? As a Chat Support Executive, you’ll be the friendly face behind the screen—responding to customer queries in real time, resolving issues, and creating a smooth and pleasant online experience. All from the comfort of your home.

Key Responsibilities:

• Respond to customer inquiries via live chat in a timely, friendly, and professional manner
• Troubleshoot issues, provide accurate information, and ensure a high level of satisfaction
• Collaborate with internal teams to resolve more complex queries
• Record customer feedback and interactions
• Keep up to date with product or service changes

What We're Looking For:

• Strong written communication and typing skills
• A calm and helpful approach, even under pressure
• Previous customer service experience (live chat preferred)
• A proactive mindset and problem-solving attitude
• Reliable internet connection and a quiet remote workspace

Why You’ll Love It:

• Flexible shifts (daytime, evening, and weekend options)
• Fully remote with work-life balance
• Paid training and ongoing support
• Great hourly rate with room for growth
• Be part of a virtual, friendly, and inclusive team

How to Apply:

If you enjoy helping people, typing fast, and staying calm under pressure — apply now through Vita CV and start your journey toward a rewarding remote support career.

Seniority level

• Not Applicable

Employment type

• Part-time

Job function

• Administrative and Customer Service

Industries

• Staffing and Recruiting