Remote Business Analyst - Corrigo Deployments

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 45.000 - 70.000; Vollzeit

Zusammenfassung

Jones Lang LaSalle Incorporated is seeking a Business Analyst to join our Services team. This role reports to the Deployment Manager and focuses on gathering requirements, analyzing processes, and shaping configuration plans for SaaS projects.

You will collaborate with Deployment, Customer Success, Integrations and other teams to ensure client objectives guide all actions. The position emphasizes analyzing business needs, designing scalable processes, and supporting testing and training for new

Qualifikationen

• Must have experience conducting business needs analysis sessions, workflow assessments, & creating business and functional requirements documents.
• Must have prior experience or knowledge of use case development.
• Proficient in MS Proj Plan, Visio, PPT, MS Word and Excel.
• Must have prior experience in an external customer/client facing environment Team-oriented, very responsible, self-motivated, and focused on exceeding client expectations.

Aufgaben

• Eliciting, analyzing and documenting requirements for improving, replacing or creating new processes and systems, working with various stakeholders to define and manage the scope and requirements of the business requests.
• Designing end-to-end, scalable business processes including controls and metrics to measure and manage process efficiency and effectiveness.
• Collaborating with and supporting technical staff in enhancing or developing new solutions.
• Preparing and executing test strategies, plans and matrices for new systems, processes or enhancements.
• Preparing and executing training of business users regarding new systems, processes or enhancements.
• Provide support to business users and systems management in addressing complex business issues, documenting business cases, assessing risks, presenting recommendations to business users and management, implementing solutions.
• Support/participate in testing to ensure accuracy, completeness and validity of exchanged data.
• Monitor projects to ensure client application solutions meet business and functional requirements.
• Collect, analyze, and interpret key consumer information in support of client-specific business objectives and desired outcomes.
• Define, implement and maintain best practices for enhancing data quality, consistency, usability, security and availability.
• Manage and identify change requests and analyze impact of changes to the project for delivery.
• Prepare and present consumer insights and recommendations to internal and external stakeholders.
• Leverage past learning and category/business knowledge in support of client business decision making.
• Identify & Communicate opportunities for Additional Services, Product Usage, or integrations.
• Other projects and responsibilities may be added at the manager’s discretion.

Kenntnisse

Requirements analysis

Stakeholder communication

Process improvement

Client facing

Ausbildung

Bachelor's degree

Tools

MS Project Plan

Visio

PPT

MS Word

Excel

Jobbeschreibung

Jones Lang LaSalle Incorporated is seeking a Business Analyst to join our Services team. This role reports to the Deployment Manager and focuses on gathering requirements, analyzing processes, and shaping configuration plans for SaaS projects.

You will collaborate with Deployment, Customer Success, Integrations and other teams to ensure client objectives guide all actions. The position emphasizes analyzing business needs, designing scalable processes, and supporting testing and training for new