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Job summary
Panoramic Associates is seeking a Technical Support Officer for a fully remote position supporting a Local Authority's Building Control service. The ideal candidate will have experience in a technical support/administration role, strong knowledge of Building Control processes, and excellent communication skills. Responsibilities include managing applications and enquiries, coordinating inspections, and maintaining accurate records. This role offers a chance to join a busy, customer-facing team committed to efficient service delivery.
Qualifications
Experience in technical support/administration role within Building Control or a related field.
Strong knowledge of Building Control processes and documentation.
Confidence managing high volumes of enquiries and working to deadlines.
Responsibilities
Providing technical/business support to the Building Control team.
Logging, processing and administering Building Control applications.
Managing customer enquiries professionally and timely.
Skills
Technical support experience
Building Control knowledge
Customer service skills
Attention to detail
Communication skills
Job description
Panoramic Associates is seeking a Technical Support Officer for a fully remote position supporting a Local Authority's Building Control service. The ideal candidate will have experience in a technical support/administration role, strong knowledge of Building Control processes, and excellent communication skills. Responsibilities include managing applications and enquiries, coordinating inspections, and maintaining accurate records. This role offers a chance to join a busy, customer-facing team committed to efficient service delivery.