Remote Aviation Systems Engineer – Operational Resilience

NATS; Swanwick CP; Hybrid; GBP 72,000 - 96,000; Full time

Job summary

NATS, the UK’s leading air navigation service provider, is seeking a Communications Operations Technical Expert to join our Swanwick team. You will lead operations resilience across the full lifecycle and deliver continual service improvements for Air Traffic Management systems.

You will manage maintenance, incidents, problems, and service configuration in a safety-critical environment, with on-call duties and opportunities for remote/hybrid working.

Qualifications

• Professional engineering qualification to Higher National Certificate (Level 4) as a minimum.
• Alternative criteria include substantial experience in a safety-critical environment such as ATSEP or related fields.
• Experience solving incidents and restoring services in safety-critical settings.

Responsibilities

• Maintenance: run administration, maintenance and support for designated systems/applications.
• Incident Management: lead incidents, diagnose, resolve and log for service restoration.
• Problem Management: monitor events and drive continual service improvements.
• System/Configuration Management: approve config changes and manage transitions with minimal impact.
• Safety-Critical Services & Incident Response: apply disciplined engineering focus during incidents.

Skills

Leadership

Safety-critical

Incident management

Communication

Problem solving

Education

Higher National Certificate (Level 4) in Electronics/Telecommunications/Computer Science

Job description

NATS, the UK’s leading air navigation service provider, is seeking a Communications Operations Technical Expert to join our Swanwick team. You will lead operations resilience across the full lifecycle and deliver continual service improvements for Air Traffic Management systems.

You will manage maintenance, incidents, problems, and service configuration in a safety-critical environment, with on-call duties and opportunities for remote/hybrid working.