Remortgage Trainee: Fast-Track Case Manager

Movera; Stockport; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

27 days holiday + your birthday off!

Hybrid working - min 2 days in office

Health cash plan

Buy/sell 5 days per annum

Annual leave increases after 1 year

Conveyancing/legal fees covered

Moving home days off

Volunteering days

Retailer discounts and socials

Job summary

Movera is seeking motivated individuals for its Remortgage Trainee Case Manager programme. No prior legal or remortgage experience is required, as comprehensive training is provided to manage remortgage cases from start to finish.

After 8 weeks of structured training, you will join a Remortgage Team to build your own caseload while liaising with clients, brokers and lenders in a fast-paced environment. Hybrid work commences after probation.

Qualifications

• Willingness to learn and develop new skills.
• Strong organisation skills and the ability to prioritise competing tasks.
• Good attention to detail and accuracy.
• Clear and confident written and verbal communication.
• A customer-focused approach.
• Confidence using standard office software and the ability to learn new systems.

Responsibilities

• Accurately inputting data onto a case management system.
• Logging and actioning mail and other documents.
• Liaising with lenders, mortgage brokers, solicitors and other third parties.
• Dealing with case enquiries by telephone and email.
• Ensuring detailed telephone notes are maintained throughout the transaction.
• Working from a task list; following up prompts and actioning accordingly.
• Checking and assessing legal information and documents in line with agreed processes.
• Obtaining redemption statements and carrying out pre-completion searches.
• Assisting with carrying out completions.
• Dealing with post-completion queries.

Skills

Willingness to learn

Organisational skills

Attention to detail

Communication skills

Customer-focused

Learn new systems

Target-driven mindset

Tools

Case management system

Job description

Movera is seeking motivated individuals for its Remortgage Trainee Case Manager programme. No prior legal or remortgage experience is required, as comprehensive training is provided to manage remortgage cases from start to finish.

After 8 weeks of structured training, you will join a Remortgage Team to build your own caseload while liaising with clients, brokers and lenders in a fast-paced environment. Hybrid work commences after probation.