Remembrance Events Administrator

Royal British Legion; United Kingdom; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance (28 days plus bank)

Maternity/Paternity/ Adoption leave

Pension scheme

Flexible working options

Employee Assistance Programme

Professional development courses

Volunteer opportunities

Travel loans / Cycle to Work

Job summary

Royal British Legion is seeking a Remembrance Events Administrator to join the Remembrance Events team. You will help organise large-scale events, manage accreditation, arrange travel, and handle correspondence while keeping busy inboxes under control.

The role is fixed-term until November 2027, based at Haig House with a minimum of two days per week on-site and flexible remote work when not on site. The position suits someone organised, people‑centric, and proficient with Word, Excel and

Qualifications

• Candidate should be highly organised with strong attention to detail.
• Excellent communication and interpersonal skills, able to handle public enquiries.
• Ability to juggle multiple priorities and meet tight deadlines.
• Proficient data entry and use of Word/Excel/Outlook for administrative tasks.

Responsibilities

• Coordinate event information and accreditation for Remembrance events.
• Arrange travel and prepare correspondence for the team.
• Manage inboxes and respond to public enquiries in a timely manner.
• Support event accreditation processes and liaise with colleagues across the Legion.
• Maintain data entry accuracy and use of MS Office tools.
• Work with the contact centre when required and ensure information is up to date.

Skills

Organised

Communication skills

Multitasking

Data entry

Tools

Word

Excel

Outlook

Job description

About The Role

This is an exciting time to join the Remembrance Events team, with the Festival of Remembrance just around the corner and a busy programme of commemorative events ahead. As Remembrance Events Administrator, you’ll be right at the heart of the team, providing the organisation and coordination that keeps large scale events running smoothly. From managing event information and accreditation to arranging travel, preparing correspondence and keeping on top of busy inboxes, you’ll have a varied role where there is always something happening.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys being the person who keeps things moving. You’ll need to be organised, confident dealing with people and comfortable managing several priorities at once, often working to tight deadlines without losing sight of the detail. You’ll be dealing with public enquiries, supporting event accreditation, liaising with colleagues across The Royal British Legion and working with the contact centre, so being approachable, responsive and able to communicate clearly is just as important as being confident with systems, data entry, Word, Excel and Outlook.

This is a fixed-term opportunity until November 2027, giving you the chance to be involved in a full programme of Remembrance activity across the UK and, where required, Europe. You might be arranging travel one day, resolving an enquiry the next and helping prepare the administration behind a major event soon after. If you’re someone who likes a busy environment, takes pride in getting the detail right and wants a role where no two days are quite the same, we’d like to hear from you.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Enhanced paid maternity, paternity and adoption leave
• Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Between 1st to 9th September