Remediation Officer

Trinity Estates; Lancashire; Remote; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Car allowance

24 days holiday plus bank holidays

Pension scheme

Vitality private healthcare

Perkbox membership

Fully funded training

Employee referral scheme

Annual salary review

Free eye tests

Cycle to Work

Long service award

Army Reserve support

Job summary

Trinity Estates is seeking a Remediation Officer to coordinate investigation through completion across a portfolio of residential developments. You will translate complex findings into practical, resident-friendly remediation plans while maintaining robust documentation and stakeholder engagement.

You will review reports, manage tendering and contractor oversight, and lead resident updates with a calm, organised approach to deliver safe, compliant outcomes. UK-wide home-based role.

Qualifications

• Experience coordinating remediation or construction-related projects.
• Experience in residential property major works coordination and tendering.
• Knowledge of H&S/CDM/RAMS principles and cost recovery processes.

Responsibilities

• Review surveys, reports and site intelligence to define remediation priorities and scopes of work.
• Prepare tender packs, assess proposals and appoint qualified contractors and consultants.
• Build and track project plans, programmes and budgets with regular progress reviews.
• Lead meetings and resident updates, providing clear, accessible communications at milestones.
• Conduct site visits to verify quality, safety controls and adherence to specifications.
• Maintain compliance records, risk registers and MI dashboards for reporting.

Skills

Project coordination

Stakeholder communication

Attention to detail

Risk assessment

Tools

MI dashboards

Property management systems

Job description

REMEDIATION OFFICER

• Trinity Estates • £Competitive • Home Based (North & Midlands)

ROLE OVERVIEW

You will play a key role in ensuring our managed developments remain safe, compliant and well-cared-for by coordinating remediation activity from investigation through to completion. Working across a varied residential portfolio, you will turn complex technical findings into practical, resident-friendly plans that protect people, property and reputations.

You will bring structure, pace and professionalism to each case: gathering evidence, prioritising risk, planning works, and keeping everyone aligned - from residents and site teams to contractors, consultants and internal stakeholders. Your calm, people-first approach will ensure clear communication, robust documentation and quality outcomes, every time.

ROLE EXPECTATIONS

Most days you will be reviewing reports and data, translating them into clear scopes of work, and coordinating suppliers to deliver safe, compliant remediation. You will keep residents informed, track progress and costs, maintain meticulous records and expedite risks promptly. You will also conduct planned site visits to verify quality, progress and resident experience.

WHAT SUCCESS LOOKS LIKE

• Remediation projects delivered safely, on time and within agreed budgets, with clear, auditable records.
• Risks identified early, prioritised effectively and reduced through well-structured action plans.
• Residents, clients and colleagues kept fully informed, with timely, empathetic and transparent updates.
• Robust contractor management: clear scopes, fair tendering, strong H&S oversight and quality assurance.
• Accurate data and documentation maintained, enabling confident reporting and regulatory compliance.
• Proactive pursuit of cost recovery routes (warranties, guarantees, claims) to protect client funds.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work.
• Preparing tender packs, assessing proposals and appointing competent contractors and consultants.
• Building and tracking project plans, programmes and budgets, with regular progress reviews.
• Leading meetings and resident updates; issuing clear, accessible communications at key milestones.
• Carrying out site visits to validate quality, safety controls and adherence to specification.
• Maintaining compliance records, risk registers and MI dashboards for internal and client reporting.

WHO THIS ROLE IS FOR

• You are a structured, detail-strong coordinator who stays calm, fair and solutions-focused under pressure.
• You communicate complex, technical matters simply and empathetically to non-technical audiences.
• You confidently challenge where needed and hold suppliers to account while building positive partnerships.
• You balance safety, quality and cost, making sound, evidence-based decisions.
• You are self-motivated, collaborative and comfortable working across multiple live projects.

EXPERIENCE THAT HELPS

• Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress.
• Managing major works in residential property, including scoping, tendering and contractor oversight.
• Familiarity with H&S principles and construction best practice, including CDM and RAMS.
• Handling insurance/warranty claims and technical documentation to support cost recovery.
• Using property, project or asset management systems to track actions, risks and performance.

WHAT WE OFFER

• Competitive salary, aligned to experience
• Car allowance for field-based roles
• 24 days holiday plus bank holidays
• Pension scheme
• Vitality private healthcare
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training

ABOUT TRINITY ESTATES

Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.

Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.

For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.

As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your technical judgement, stakeholder communication and end-to-end project coordination, using scenario-based questions

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

A full, clean UK driving licence is essential.