Senior Property Insurance Coordinator

Premier Estates Limited; Hemel Hempstead; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Private healthcare

Cycle to Work

Training & development

Employee referral scheme

Annual salary review

Eye tests

Job summary

Trinity Estates is seeking a Senior Property Insurance Coordinator to own the insurance operations, manage renewals, handle claims and maintain compliant coverage. The role requires strong technical knowledge, commercial awareness and proactive process improvement.

You will liaise with brokers, underwriters and internal teams to balance coverage, cost control and regulatory compliance while driving improvements across the function.

Qualifications

• Experience in insurance management, claims handling and working with brokers/underwriters.
• Strong knowledge of property insurance products, policy structures and claims processes.
• Experience negotiating renewals with brokers and insurers and reviewing complex documentation.
• Proven ability to maintain compliant, well-controlled insurance function.

Responsibilities

• Manage the organisation's insurance portfolio, including renewals, policy reviews and documentation.
• Oversee claims handling from notification through to settlement.
• Liaise with brokers, underwriters, claims handlers and legal advisers.
• Review policies and endorsements to identify coverage gaps or risks.
• Support contract reviews by assessing insurance clauses and compliance requirements.
• Prepare reports for senior management on insurance performance and renewal outcomes.
• Collaborate with finance, legal, procurement and operations to strengthen risk management.

Skills

Insurance management

Claims management

Broking/Underwriting

Negotiation

Analytical skills

Regulatory compliance

Excel

Education

CII qualification

Tools

Policy management systems

Job description

SENIOR PROPERTY INSURANCE COORDINATOR

• Trinity Estates • £Competitive, aligned to experience • Hybrid

ROLE OVERVIEW

We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged.

You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes.

ROLE EXPECTATIONS

This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business.

You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them.

You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems.

WHAT SUCCESS LOOKS LIKE

You'll be successful in this role if:

• Insurance coverage is comprehensive, compliant and aligned to business needs
• Renewals are completed smoothly, on time and at competitive terms
• Claims are handled efficiently from notification through to settlement
• Senior management have clear visibility of insurance performance, claims trends and risk exposure

HOW YOU'LL SPEND MOST OF YOUR TIME

Most weeks, you'll be:

• Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation
• Overseeing claims handling from notification through to settlement
• Liaising with brokers, underwriters, claims handlers and legal advisers
• Reviewing policies, endorsements and exclusions to identify coverage gaps or risks
• Supporting contract reviews by assessing insurance clauses and compliance requirements
• Preparing reports for senior management on insurance performance and renewal outcomes
• Working with finance, legal, procurement and operations to support effective risk management
• Identifying opportunities to improve processes, reduce costs and strengthen controls

WHO THIS ROLE IS FOR

This role suits one who:

• Has proven experience in insurance management, claims management, broking or underwriting
• Has strong knowledge of property insurance products, policy structures and claims processes
• Is confident managing renewals and negotiating with brokers and insurers
• Can review complex documentation and identify coverage issues quickly
• Takes pride in delivering a well-controlled, compliant insurance function

EXPERIENCE THAT HELPS

• Professional insurance qualification such as CII
• Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines
• Experience working in a regulated environment
• Strong analytical, negotiation and problem-solving skills
• Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint

WHAT WE OFFER

• Competitive salary and benefits package
• 24 days holiday plus bank holidays
• Pension scheme
• Vitality private healthcare
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award

ABOUT TRINITY ESTATES

Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.

Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.

For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on experience, judgement and approach
• We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.