Relief Ward Clerk

NHS; Scarborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic and motivated administrative team at York and Scarborough Teaching Hospitals NHS Foundation Trust as a Relief Ward Clerk. In this role, you will cover various wards, ensuring effective patient care while benefitting from extensive training and a range of employee support schemes including a robust NHS Pension and generous leave entitlement. Ideal candidates will have experience in an NHS environment and strong communication and organizational skills.

Benefits

NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Employee Assistance Programme

Cycle to Work scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Educated to GCSE level or equivalent.
• Previous office or administrative experience in an NHS environment.
• Experience of dealing with confidential information.

Responsibilities

• Cover all wards across the hospital, providing care for patients.
• Possess excellent communication skills and enjoy working with the public.
• Function effectively as part of a team.

Skills

Communication

Organization

Teamwork

Education

GCSE in English & Maths at C or above

Computer literacy skills to RSA2, NVQ 2 or equivalent

Job description

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust

Relief Ward Clerk

The closing date is 29 June 2025

Are you looking for a new challenge or career step?

Do you want to play a key role in improving the experience of our patients?

Do you want to be part of an innovative and highly motivated administrative team, making positive changes happen daily?

If so, this could be the role for you!

An exciting opportunity has arisen for a permanent Relief Ward Clerk to join our team, and work on various wards within Scarborough Hospital.

The working days are Monday to Friday, 7.5 hours per day, 08:00 - 16:00, however you may be required to work 07:00 - 15:00 or 12.00 - 20.00 occasionally depending on which ward you are covering on.

Previous applicants need not apply.

Main duties of the job

This fast paced environment provides care for patients admitted from GP consultations and clinic appointments within the hospital, and via the Emergency Department. The successful applicant will be expected to cover all wards across the hospital. Interested applicants must have excellent communication skills, be a good team player and enjoy meeting and working with the public. Computer skills are also a requirement for the position and NHS experience would be an advantage; however, full training will be given to the successful applicant on use of the hospital computer systems.

About us

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• Educated to GCSE level or equivalent - English & Maths at C or above or equivalent qualification/demonstrable experience
• Computer literacy skills to RSA2, NVQ 2 or equivalent
• Previous office / administrative experience in an NHS environment
• Experience of dealing with confidential information
• Experience (1 year minimum) Office / administrative role

Skills

• Able to organise and prioritise own workload
• Possess sound communication skills
• Ability to function effectively as part of a team
• Has the ability to exercise initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust